Ben MortonLeadership Trainer, Coach and Speaker

Rebalancing leadership measurement for effective outcomes.

7 Feb 2026 · 1 min

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In this segment, the speaker highlights a common problem in organizations: leaders are primarily evaluated based on deliverable outcomes rather than on their leadership behaviors. This misalignment means that aspects of real leadership receive little attention because they are not measured, leading to a cycle where only measurable tasks get done. The speaker poses the critical question of how to adjust (rebalance) the measurement systems so that leadership behaviors are properly accounted for, aiming to ensure that genuine leadership receives the time and focus it deserves.

Chapters

But here's the rub. Very few organizations actually measure leaders on how well they lead. Instead, we leaders get measured on what we deliver. So what does this mean? What doesn't get measured doesn't get done. And so we keep doing stuff and we keep managing things. And leadership, real leadership, gets whatever time is left, which, as we said earlier, more often than not, is very little. So how do we rebalance the dials?