Bernadette Boas breaks down five functions of high-performing teams: trust enables healthy conflict, which builds commitment, which drives accountability, which focuses the team on results. When members are clear on goals and held accountable, they move cohesively toward outcomes.
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Full accountability is reminding each other of what it is that you all agree to, including that individual. And therefore you're looking for them to keep their commitment. So trust, healthy conflict, commitment, accountability, which then ensures that everyone is going down that same path toward those same goals and outcomes and business results. And therefore the peak of a highly successful team would be that everyone is very clear and is very targeted on the business results that have been outlined and committed to and communicated and passed down and are now being acted upon. So again, the 5 functions of a highly successful team is to have trust that allows healthy conflict. That leads to commitment, accountability, that ultimately ensures that everyone is driving and is focused on the business results.