Accidental Managers - The Cost and The Fix

In my work, I watch too many new managers and long-term managers pulling their hair out trying to figure out what they need to do to bring their people along to achieve the team and business goals. They find people management to be exhausting, emotional, and very trying. And when this happens, too many hiring managers learn too quickly that they actually have created an accidental manager. Someone promoted into a leadership role only because they were a top performer, not because they were ready and trained to lead people. The result? It's unfair to the individual, to their team, and to the overall business.