2:23

In this interview excerpt, Bernadette Boas asks the co‑speaker about their biggest frustration with companies that slash development budgets during economic downturns. The speaker explains that many executives cut training because they don’t see a direct link between manager development and business performance. They cite the 2025 Gallup State of the Global Workforce survey, which found that 79% of employees worldwide are disengaged—costing the global economy $438 billion in lost productivity—and that 71% of managers are disengaged. Crucially, the survey shows that companies that continue to invest in manager development do not see a drop in engagement; instead, manager engagement rises, which lifts employee engagement and drives higher productivity, revenue, and profitability. The exchange underscores the argument that maintaining or increasing development budgets for managers is essential for sustaining engagement and financial performance, even in tough economic times.

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