28:30

In this Shedding the Bitch Radio episode, host Bernadette Boas introduces the show’s mission to help listeners identify and shed negative mindsets—both external "bitches" (people or situations that provoke anger) and internal "bitches" (self‑critical thoughts). She reviews prior advice on handling difficult external interactions—preparing instead of attacking, avoiding avoidance, and using questions to disarm tension. Boas then shifts focus to internal struggles, sharing a personal setback: a delayed book release that triggered frustration, disappointment, and self‑doubt. She illustrates how she chose to apply communication skills—listening, questioning, influencing, and collaborative problem‑solving—rather than reacting with anger. Throughout, she emphasizes the importance of dialogue, socialization, and active listening (both verbal and written) as foundational tools for personal and professional conflict resolution. The episode concludes with multiple calls to action: listeners are invited to call in, join the chat room, submit stories, and access workbooks, ebooks, and other resources on shedding negative attitudes, all aimed at fostering a more productive, happier life.

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