47:37

In this Shedding the Bitch Radio episode, host Bernadette Boas interviews executive coach and Master of Business Leadership (MBL) founder Phil Johnson about emotional intelligence (EI). Johnson explains that EI is not merely self‑awareness but a set of skills developed through emotional labor— deliberately leaving one’s comfort zone to pursue a compelling desired result. He outlines three sources of resistance to change: biological (the amygdala’s fear response and entrenched habits) and sociological (social pressure to maintain the status quo). Johnson describes “victim habits” that drain personal energy and cause people to unconsciously seek to steal energy from others. He argues that developing EI yields three outcomes: higher consciousness, inspirational leadership, and a trust‑based advantage that multiplies business results. Using analogies (penny‑doubling, iceberg, trust economy) and a case study of Apple’s hiring and customer‑service culture, he illustrates the massive ROI of EI. Practical advice includes identifying a strong emotional connection to a desired result, creating vision boards, committing to the goal, and using a “Sherpa” coach to guide the journey. The conversation also touches on personal transformation stories, the accelerating pace of change confronting our 500‑million‑year‑old brain, and the importance of EI for both individuals and organizations.

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