Leaders should shield their teams from unnecessary pressure while staying radically transparent about what's happening. When people understand what's going on, even during chaos, they feel calmer and more confident. Some decisions stay confidential, but that's the exception, not the rule.
Chapters
Third one that you could be doing is ensure that you're not the one putting the pressure on your people because the workload and probably the culture is creating that as it is. Make sure you're the buffer and not the bottleneck. Make sure that you're shielding your people from un— any unnecessary pressure. So what does that look like? What that looks like is As transparent as you wanna be, especially in change, especially through chaos, the more open and transparent you could be, the more settled and calm and confident your people will feel, not only through the change, but with you guiding the change. But it also means that there's an understanding that you can't share everything. There are some decisions being made that you're not gonna be able to share, but what you can share should be shared.