Enhancing Dispatcher Efficiency with Dispatch Assist

Dispatch Pro uses your data and AI to automatically send the right tech to the right job, taking into account revenue potential and routing efficiency. With our newest feature, Dispatch Assist, you can now choose between Auto mode, where the jobs are optimized automatically, or Dispatch Assist mode, which provides suggestions the dispatcher can accept so they can feel like they have more control over the board. This allows them to see which jobs Dispatch Pro will move, as well as whether or not they want to accept it. In today's world, dispatchers have so much on their plate trying to figure out where is this technician in relation to the next job, who's got the right skills for the job, how they perform recently, and it's very overwhelming. With Dispatch Pro, we're improving your dispatcher efficiency by allowing them to not have to worry about which technician goes to which job. As Dispatch Pro will optimize that for you, they can focus on other things, things that they may have not had time to get to today, those post job wrap up calls, following up on open estimates, whatever happens to be. So with Dispatch Pro, what we've seen is that a single dispatcher has been able to manage over twice as many technicians, enabling business growth without additional overhead.