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18 All the questions at a glance + free e book

Name: 18 All the questions at a glance + free e book
Uploaded: 2020-11-11T19:56:27+00:00
Duration: 47 s
Channel: Bob London
Description: In this short segment of a webinar, Bob London encourages viewers to capture a slide that consolidates all 18 strategic customer‑conversation questions…

11 Nov 2020 · 1 min

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In this short segment of a webinar, Bob London encourages viewers to capture a slide that consolidates all 18 strategic customer‑conversation questions into a single screenshot for easy reference. He then directs the audience to the landing page customerrediscovery.com, where a downloadable playbook he authored is available. The playbook compiles the same questions along with practical tips for conducting strategic customer conversations, and London notes that it has received positive feedback from previous downloaders. The overall purpose is to provide a quick‑read, actionable resource that helps sales and customer‑success professionals structure rediscovery discussions with existing customers.

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a quick screenshot alert. If you like taking screenshots during webinars of things that you want to remember, here's every question in one place. So feel free to take a screenshot of this. I'll give you another few seconds. And I'm also going to, on the next slide, give you a link, and that is customerrediscovery.com. It's just a landing page to a website where you can get You can get, it's sort of a playbook that I developed. It includes a lot of these questions and tips regarding the process of having these strategic customer conversations. It's a quick read, and it's, you know, I've gotten some very good feedback on it from other folks who've downloaded it.