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3 Jon Romm & Bob London: They don't teach pandemic at business school.

Name: 3 Jon Romm & Bob London: They don't teach pandemic at business school.
Uploaded: 2021-06-07T12:30:29+00:00
Duration: 57 s
Channel: Bob London
Description: In this interview segment, Bob London asks Jon Romm how a CEO‑founder first reacted to the emerging COVID‑19 pandemic. Romm explains that there was no…

7 Jun 2021 · 1 min

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In this interview segment, Bob London asks Jon Romm how a CEO‑founder first reacted to the emerging COVID‑19 pandemic. Romm explains that there was no precedent for such a crisis, making it difficult to have a positive outlook. He emphasizes that CEOs rely on precedent for guidance, and when none exists, they must think outside the box. Romm describes how, during the period when live events were halted, his company seized the opportunity to internalize its technology and develop a touchless journey solution to help sports teams, leagues, and franchisees reopen venues more safely. The conversation highlights the gap in business education regarding pandemic startup management and showcases the strategic pivot toward touchless technology as a response to the crisis.

when you first started hearing the, the rumbles about the pandemic, what goes through a CEO founder's head? Raise money, you got to make it happen. Did you, did you immediately view it in a negative way, like this is going to be a problem? Take me through that.
Look, to be honest with you, I'm not sure how anybody, you know, when they're first, uh, introduced to this can have a positive reaction.
Right, right.
There's really no precedence for it. And, you know, if I'm speaking out to the community of CEOs You know, we love precedence because precedence gives us guidance and then we can decide how to put our own spin. When there's zero precedence, you know, it's hard. In the same regard, you know, challenges are what we're all here for. And so if there's no precedence and you get the opportunity to really think through it and say, how are we going to manage it? What are we going to do? You know, those are challenges that, you know, really no matter what your schooling is, how many companies you run, you know, you got to think outside the box.
They don't teach pandemic startup management in business school.
I think in this specific specific situation that you're asking about. We had an opportunity during these, you know, the time frames of COVID where there were no live events. We could internalize all of our technology and what was being developed and take a look at how to take back out to marketplace that touchless journey that was going to help teams, leagues, you know, franchisees put people back in venues sooner.
And that's what we did.
That's very cool.