August 8, 2023

Hey Sales! Stop pouncing & start pauuuusing.

“Performative curiosity” reduces buyer trust and insights.

Sales talks too much. And it’s not their fault.

Matt Bowe, fmr. Senior Director of Member Success, Leading Hotels of the World

Sierra Ryan, VP of Customer Success, Radancy

Corey Podhorodsky, fmr. SVP of Customer Experience, Community Brands

Beyond Words: The Art of Unveiling Customer Intent Ft. Bob London and Rijuta Bhagwat | Thinkly Talks

How to find out if your product or service is indispensable to customers. (Spoiler: Just ask them)

Radically Authentic Customer Discovery with Bob London

E21 | Uncovering the Secrets of Deep Listening: A Conversation with the Uh-MAYZING Bob London!

This Story Will Change