Beverley SimpsonBusiness Coach for Health Pros

Apply Lessons from Extreme Ownership and Master the Art of Proactive Communication for Client Succes

Name: Apply Lessons from Extreme Ownership and Master the Art of Proactive Communication for Client Succes
Uploaded: 2023-04-29T14:00:16Z
Channel: Beverley Simpson
Description: This is a YouTube video titled "Apply Lessons from Extreme Ownership and Master the Art of Proactive Communication for Client Success" featuring Beverley…

29 Apr 2023

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This is a YouTube video titled "Apply Lessons from Extreme Ownership and Master the Art of Proactive Communication for Client Success" featuring Beverley Simpson speaking about the importance of taking full ownership in client and employee interactions, emphasizing proactive communication and training to prevent issues. The content is a monologue or talk by Beverley Simpson recorded in April 2023.

Let the story distill in your mind. Books like Extreme Ownership about taking full ownership over everything. A client comes in and does something abominably stupid. Well, how did you set up your communications so that way you actually proactively helped make sure that client didn't do that stupid thing that they did. What can you do instead of going, well, that's not my fault. Or you got an employee who does something problematic that's not my fault, let's fire the employee. Well, what. How did you communicate to train that employee so that way that didn't happen in the first place?