A coach explains why keeping clients matters more than cutting them loose. The talk covers how to understand what clients actually need, why persistence in the relationship pays off, and how clear communication prevents mismatched expectations from ending things early.
So I think I am a little bit of an outlier in the sense that I. Unless someone is being outright offensive, I would never fire a client. Because in my mind, if someone is struggling in the program, for whatever reason, it just means we haven't gotten through to them yet. We're not speaking the same language yet. And it seemed. It always seemed weird to me to quit on someone just because you together have not figured out what that person needs. As long as they want to be there and they want to achieve their goals and they're not being outright offensive, Then it becomes, all right, how do we figure this puzzle out? And the personality traits does give us, obviously, a lot of extra information, awareness to figure out, okay, what's going on in the past.
