This is a YouTube video titled "One of the Biggest Misconceptions About Sales Calls" containing a discussion between two speakers about effective sales call techniques, emphasizing the importance of listening rather than talking. The speakers share advice on engaging clients by asking general questions and encouraging them to talk more.
One of the biggest misconceptions people have about sales calls is that you're going to be doing the. The talking.
No, it's. It's the other way around.
It's the other way around and people miss that. Right. You know, you're not going to put yourself in a position to lie because you're not going to be talking.
Exactly. And you want to be very transparent off this. Like, the way I broke it down at the start is I always talk about the client first and then a second. And that's how the colleagues. And it starts with me asking very general questions. This is probably the biggest piece of advice I can give to anybody who hasn't done sales is ask really general questions and let them talk. And if they are talking about something and they haven't, maybe you haven't got anything out of it that you were looking for when you asked the question. A great tip that I found is I will say back the exact thing that they ended with and then. And say, tell me more about that.
