This is a YouTube video titled "Overcoming resistance" containing a dialogue between two speakers discussing strategies to address client resistance and objections during an evaluation process. The conversation focuses on overcoming hesitations related to cost and commitment to a plan of care. There is no indication that Beverley Simpson is one of the speakers.
So what is the resistance that you're. That you're. You're struggling with? So this.
So this.
One in particular, like, I knew is going to be an uphill battle because she had already.
Expressed to.
Me, which is why I actually was like, you had reached out to me around the same time. This happened before she even came in for the evaluation, like, coming for the paid one. She had already texted me and told.
Me that she.
Wasn'T planning on moving forward to plan of care. So she didn't know whether or not she should. So I. When she. I was like, yes, come in.
So address the amount of objections and.
Resistance she had the very beginning of the eval so that I could continue to, like, message everything we were doing to match what, like, she was having. So for instance, it was like, hey, I know you brought up cost and whatnot. Anything that you don't know how I can help you or what it is you're looking for. If you don't know what it is, then like, obviously it's expensive. So, like, in. In her case, she was like, it can't finally came out. The resistance was.
Is like, if.
Finally she just said, like, especially at the end, she's like, this clearly works. And.