Shifting Focus How to Serve and Connect with Clients
19 Dec 2024
A talk on moving past self-focus to better serve clients. The speaker argues that shifting your perspective toward what others need improves how you connect and communicate with them.
A talk on moving past self-focus to better serve clients. The speaker argues that shifting your perspective toward what others need improves how you connect and communicate with them.
What happens to so many of us, and I think this is the human condition, and I'm saying us, because I'm not exempt, is that we just get to be very self focused and we tend to think every time we get into language of why isn't this working? I'm doing all the right things, I'm trying, blah, blah, blah. All that noise and nonsense that we often get into is oftentimes self focused. Sometimes the first shift can just be what do I need to say today? Who do I need to be to communicate, to help the person that I'm looking to help. That is automatically the number one shift that gets you out of me thinking into you thinking, who can I serve today?
