This is a YouTube video titled "The power of making buying decisions" featuring Beverley Simpson delivering a monologue or presentation on consumer behavior, specifically focusing on how deadlines influence buying decisions and the customer journey. The content is a single-speaker talk recorded in April 2024.
So the reason why we need to encourage making a buying decision is we just look at human behavior. Okay. For whatever reason. Okay. We always tend to wait till the last minute. If you've worked in a gym and you've had those epic closeouts, have you ever wondered what literally is the difference between the last day of the month and the first day of the month? When it's in the middle of the week, where it's like the difference between a Monday and a Tuesday? Sometimes it's the deadline. The deadline encourages making a buying decision. And the buying decision that we're making is either, yes, I'm ready, or no, not yet. And regardless of whether or not you have a launch experience or you have an evergreen experience, the reason to make a decision is part of the customer journey.