FridAI with Delphi, ChatGPT and Perplexity

Business brain episode 661 for Casual Friday, June 27th National Food Truck Day 2025. Greetings folks and welcome to Business Brain, the show where we take some ideas, we crunch them, we dissect them, and we use them to tune our business brains so that each of us can keep on living our charmed lives. Our sponsors for this episode include openphone.com businessbrain. That's where you're gonna go to get 20% off your first six months of the number one business phone system. It streamlines and scales your customer communications. You gotta check it out. We'll talk more about it in a little bit. And also eversight.comb that's where you get your own in house web team for just 3.99amonth. Shannon's a customer. We'll talk more about that in a little bit too. For now, here in Durham, New Hampshire.

I am Dave Hamilton and Lafayette, California, I'm Shannon Jean. Happy Friday.

Happy Friday. I my friend. How, how goes. What are we doing first here today? You want to tell me about this Delphi thing you found? I do want to tell you, I want to talk, we'll talk about Delphi now. But I, I, I have been comparing perplexity and chat GPT a little bit and, and I want to talk about that later. So but let's start with Delphi.

Nice. And are we talking about we have any reviews today? We' we have some reviews.

We'll talk about that in a little bit later.

Perfect. That's great. So I, I, I read a lot about AI options, different things. And one of the folks I follow was talking about an AI service called Deli D E L P H I A I. Yep. And I about six months ago now Deli is basically their tagline is your brilliance always on. Which basically takes yeah, your mind now on demand. So it looks like they tried different things. So I'm pricing page and you can bring in sources whether it's a podcast, your YouTube channel, a bunch of your.

Your blog, your website content you have already created.

Content you have created.

Okay.

And, and so they will ingest it and then create a method for people to interact whether it is a, a Slack plugin, a chat on your website, all kinds of ways.

So they're like they're cloning me or a portion of me is the idea. Okay. Yeah. Their, their website. This, I love this. And it also scares me what they say here. Future proof your knowledge instantly turn text, audio or video into a living digital mind. It learns continuously, evolves with you and mirrors your latest insights. I like this. It also is creepy but. But that's that, that it's that you could in a nutshell. Correct. Yeah, exactly. Right? Yeah, exactly. Yeah.

Yes, I like it. So the, this guy that I follow, he's talking about it and he said hey, you know, he tried it late last year and I was like oh, it's not there yet. You know, I couldn't get it to do X. It wasn't very accurate or whatever. But just recently posted about it they said hey, it's way better and now it's very accurate now. And so I am going to do an experiment. I'm going to go ahead and sign up for their. They have a free version that does just some limited stuff and then I think and then their pricing starts at like $79 a month if you want to really get access to dig in to. To what it does. And it goes up from there depending upon how you do it. So yeah, I think it's interesting. I think that the, what interests me is like the Slack integration because I have my coaching clients in Slack and if I was able to take all the transcripts from my coaching sessions.

Yep.

And upload these. Upload it. I've uploaded 140 transcripts to ChatGPT and it's okay, you know, it, it does give me back feedback on shared things and it, it's pretty good. It's pretty good. But it was, it was okay. So I'm going to try this same concept here and see if I can create a, an advice chat, so to speak. So if I'm not available somebody could ask a question and I, and it would be answered in, answered in the way that I would answer it using data that I've supplied because I get asked the same questions over and over.

Right.

Yeah, yeah, yeah, yeah.

So yeah. This is, huh. That's, this is interesting. I mean we've had, we have AI assisted customer service where it, it learns from your stuff, you know, your, your previous answers, your knowledge base, your, you know, all of that stuff. This is and, and that makes sense to me. Right. Where you've got, you know, your company has customers asking a question.

Yep.

You can have the AI be the front lines, the triage. Right. If you will. If they need more then they get escalated to a human. But this isn't. I need help with my account on your business's website. This is. I would like your Shannon Jean insight into a question that I have. Yeah.

And I think I can set up different categories like for Example, I could upload, I wrote a book about selling luxury goods and I will upload, you know, I'll upload the whole book and I would hopefully be able to answer. I don't know if it's true. I'm going to come back.

Yeah, right on this.

Yeah, yeah, yeah. Hopefully somebody that has a question about luxury selling that I'm working with would be able to ask the question. And if I've covered that topic, which chances are I have about photography or listing information, all this kind of stuff, it could provide that data to them in.

Well, that, that makes sense to me. But what if I'm talking about, what if I ask a question that you have not specifically answered? So instead of it mining.

Good question.

Instead of it mining this, this database of your content and saying, ah, I found the Shannon's answer to this question. What if somebody asks a question that you haven't answered yet? Is it going to try and intuit.

I don't know that here it says it, you know, it handles a routine guidance and then. And generates valuable insights for your live sessions. So perhaps. Yeah, yeah, me too, me too. I don't have the answer. Perhaps if it asks something that you had not answered before, it would respond in such a way that said, that's a great question. We'll cover that in our next session and alert me or, or alert me in Slack like, hey, so and so needs, you know, so I don't know how it's going to work.

Yeah, that's that.

Yeah, I'm curious, I'm definitely curious how this, how this works. And I think it would be great to have in my community, I have 560 members in my reseller Mastermind. And so, you know, the current level, everybody, those people just pay $5. So it's like I can't hang out there all day and answer questions. But it would be fascinating to me if I could give this AI enough data about my reselling and give it access to my community to where it could create answers.

Answers or, or, or mine your data for those answers.

Yeah, for those people, like I hear, how do I get my resale permit in Texas? Sure. Oh, and then the next day it's how do I get my resale permit in Florida? Even though you have, I guess, a big part of it, it's easier for people to ask questions than to do their own research.

Oh, for sure.

So if you can give it access to that research and say, yeah, ask as many questions as you want, it could present them in a good manner. So we'll have to see. I will. I'm really curious.

Yeah, that's interesting.

Me too. But I'm going to do it because I think. I think it could save me a lot of time.

All right, well, I want to talk about what I'm learning, experimenting, comparing Perplexity and chatgpt. I also want to share some reviews that you all have sent in. The next thing that I want to do is talk about R2 sponsors because, well, have you ever tried juggling flaming batons while answering client calls and typing emails with your feet? Yeah, me neither. But running a business without our sponsor, OpenPhone might feel just about that chaotic. OpenPhone is the number one business phone system that keeps you connected without turning you into a 24. 7 call Zomb. It runs through an app on your phone or computer, so you don't need to carry two phones. Or worse, share your personal number with that client who sends 2am texts about font choices and the real magic. Your whole team can share one number and collaborate like it's a group chat with call and text history so nobody drops the ball. Plus, their AI agent answers after hours, handles questions, and captures leads while you sip and lead your charmed life. Whether you're solo or scaling up. OpenPhone is the business line built for builders and OpenPhone is offering our listeners of Business Brain 20% off your first six months at openphone.com businessbrain that's O P E N P-H-O-N-E.com businessbrain. And if you have existing numbers with another service, OpenPhone will port them over at no extra charge. Open Phone no missed calls, no missed customers. Keep living that charmed life and Our thanks to OpenPhone for sponsoring this episode. And now, let's talk websites. Because if your business website is still rocking that 2012 vibe with spinning gifs and comic sans, it's time for an intervention. And Eversight, our sponsor is your always on call web team. For just 3.99amonth, that's it. No 10k setup fee, no contract. Just reliable humans who pick up the phone, reply to your texts and yes, will rescue you when your ancient WordPress site gets hacked by a 14 year old with a hoodie and a Red Bull. These folks build your news site and proactively manage it so you can spend your brain power where it matters, on growth, not glitchy plugins. Think of Eversight as the secret weapon in your back pocket, right next to your emergency chocolate course. They're already managing hundreds of business sites and they'll treat yours like it's the homepage of the moon landing. And Shannon, I think you were. You are a customer of Eversight, right?

I am. And the reason I'm customer is because I was reaching out to a bunch of services. I needed help. My site got hacked and everything was down. It was a disaster. I think it was a weekend. And Eversight was the only one that had solutions right away. Everybody else, like, yeah, we can build this. We can do this. Call us on Monday or we'll set up an appointment next week. And Eversight was like, okay, if you, if you have an emergency situation, we'll. We'll do this, this and this, and that will stop the bleeding. Then we can talk.

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And I loved it. And, yeah, I love those guys. They're fantastic.

That's amazing. I love it. You can be an Eversight customer, too, @eversight.com BB that's E V E R S ite.com BB and our thanks to Eversight for sponsoring this episode.

Yes, definitely. Thank you.

Yeah, I have. So let me talk. Let's talk about this Perplexity thing. Yes, I have been a ChatGPT user and customer for years now, and I have a lot of data in there. I am emotionally and habitually committed to ChatGPT, but it is imperfect. I don't expect it to be perfect, but it is imperfect. And I have learned where its imperfections are. One of the things that really drives me crazy about it is its interest in making sure that it pleases me. So I've learned I have to be really careful about how I ask questions because I don't want to lead it to the answer that it thinks I want. I want the answer, not what would please me. And it drives me crazy when it.

You know, big chat is certainly a big yes man.

It's a yes man. Yeah, exactly. Yeah. And so I, I, that part gets frustrating for me. And I've started playing around with Perplexity. Listeners to this podcast and listeners to some of my other podcasts keep telling me this is the thing that I'm using for my general searching. So as a search engine replacement, I've started thinking about, okay, because ChatGPT, if I ask the question the wrong way, it just tells me what I. What it thinks I want to hear as opposed to what the answer is. And I am getting much better responses out of the free version of Perplexity. I haven't started paying for it yet, but for the last week or so, I have been sort of defaulting to Perplexity. When I have time, I do the same search in both perplexity and ChatGPT.

Sure.

And it's not like ChatGPT is not winning this particular.

Ah, it's fascinating.

I know. Yeah, it's, it's. So I need to start using it for more things and I probably will wind up paying for it for a couple of months, you know, as I. What I need to do is just shift to it for a month.

Is there an aggregator that taps into different eyes that you can use? And then it would come up and give you the answer and show you which I used. It seems like an opportunity for somebody that is.

I don't know of one, but if you do feedback at Businessbrain show. Yeah, yeah. One thing that's frustrating to me about Chat GPT and again, I've used it more than any other, so I know its limitations. It doesn't mean that others don't have this limitation.

Sure.

But one of the really frustrating things is if I'm in a very long session with it, either, you know, digging into some topic or programming with it, where I'm having it, you know, create code for me or whatever it will. If we get off on a tangent, like, you know, we're talking about something and it's like, all right, well there's this one thing. Let's. Okay, let's explore that. It will forget that there was an over reaching thing, like the tangent becomes the only thing that matters. And I've, I've gotten to a point where it's like, it's like, okay, well now we have the answer. It's like, no, we have the answer to the tangent. Did you forget? Like it's literally in the same chat stream.

Did you forget?

It forgets. It really does. And it's dangerous.

And, and yeah, it's definitely dangerous. It's way overconfident.

Yes.

It, it will just lie blatantly to you over and over and you're like, no, no. And then it'll go, oh, you're right to call me out. You know, this kind of thing, it's all happy and jovial and.

Yeah, oh yeah, yeah, yeah. It takes no offense to it. Yeah, no, but like, I've noticed with programming, I'm very concerned about people who are using it for vibe coding that don't know how to program already because, oh yeah, it, like I've done things where, you know, I build a thing and it's like, okay, great, we've got this. Hey, let's look at this other part of this. Okay, let's look at the other part. And then it's like, all right, well, it's done. Like, oh my gosh. No. If I didn't know, like how to read through the code and parse it myself, this thing would be creating things that I did not want it to create it very easily. And that's dangerous. So.

Sure.

So I'm going to start messing with Perplexity more.

But yeah, it sounds also like that's another opportunity to like clean up your vibe. Code.com. right. Where somebody you could do your. Do your coding and then go and say, hey, we're going to go through and tell you the garbage or how that's going to cause a problem because there are lots of people doing just that. You know, I know stuff that don't.

Know they don't know. Yeah, exactly.

Yeah, it's wild.

We got two reviews that I want to talk through. The first comes from Enrico Limkako. I hope I'm pronouncing your name right. From Apple Podcasts here in the United States. Five stars. Great listen. For people who have time to talk business, folks, even designers and creatives like me. Enrico continues. I'm a big fan of Dave's other show, Matt Geekab, which is how I learned about Business Brain. Each episode is packed with ways to get the mindset of someone who's successfully leading a thriving business or side hustle. Advice that also translates well if you're managing up as an employee. Plus, Shannon and Dave share their experience with a ton of tactical tips and tools that usually back up this way of business thinking. Yeah. Usually jump into any episode. Then there's generally a lot of evergreen advice for anyone. Thank you. Cool. That's great.

Yeah, thank you. Appreciate it.

And, and then we got one from King Dave. That's. That's not me. King Dave from Apple Podcasts in the United States. Five stars. A higher level show for higher level business owners. I found this podcast from another project of host Shannon Jean. He is just as great here as he is in his five dollar Mastermind and his numerous appearances on the Corner Office podcast. Here you truly will tune your business brain. The Friday segments are very actionable and set this show apart again. More Friday. I know, man. Yeah, it's crazy. Yep.

Yeah, that's good. I like it. It's great. It's a great segment because it's such an important part of what, what's next.

Yeah.

Right. And you know, we're learning just along with you too, and just sharing it and coming up with ways that, you know, hey, we, like last week we talked about a new. Not making them, using granola. And I've been using quite a bit. It's like, hey, you know, it's pretty good and different things. So if you, you know, we'd love to hear from you, your AI recommendations or how you're building things. And also you, you know, that's. Feedbackusbrain show reviews. Get yourself entered to win a MacBook we're giving away this year. And you. Where do you. Where do they go, Dave? To leave a review.

BusinessBrain show review. And then you gotta let us know once we read it in the show, shoot us an email, because we need to be able to put you on that list for winning that. That MacBook. So we gotta know. We gotta know who you are.

That's right.

Yeah, yeah, yeah.

And talk to us. We want to hear from you. So we're not just speaking into the void, and we want to be able to, you know, talk about stuff you want to hear.

Yeah, absolutely. Thanks for listening, folks. Thanks for hanging out with us. Thanks for sending in your reviews. Thanks for. For all of it. This is. You are the reason we do this. So thank you. Keep living that charm life. Have a great weekend. See you next.

See ya.