Cameron HeroldFounder of the COO Alliance & Invest In Your Leaders Training

Foster a Culture of Positivity in Your Work Space!

23 May 2023 · 1 min

Watch on YouTube

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A short YouTube advice segment by Cameron Herold encouraging organizations to eliminate the phrase "no problem" because both words are negative and can have unintended consequences (per Neurolinguistic Programming). He argues that responding with positive phrases — e.g., "absolutely," "happy to," "I'd love to," "it's my pleasure," "it's my job," "thrilled to be able to help you" — will foster more positive energy in the workplace.

Chapters

Stop saying the phrase no problem. Those two words no and problem are both negative words, and we don't actually understand this all the time. But in Neuro linguistic programming or nlp, words actually have these unintended or intended consequences. When your people are saying no problem to someone, you're saying two negative words to them. Instead of saying no problem, say absolutely. Happy to. I'd love to. It's my pleasure. It's my job. Thrilled to be able to help you whatever you want, but eliminate those two words inside of your company. Get people to stop saying those two words no problem and change it up so you're saying something in a positive way and throw off more positive energy inside your organization.