A short transcript excerpt from a Cameron Herold conversation (YouTube video) about how COOs/CEOs should reconnect leaders with front-line employees by slowing down and building personal relationships. The speakers emphasize caring about employees' lives (birthdays, pets, personal worries) and intentionally spreading time to connect beyond those the leader already prefers.
Chapters
So one of the things that CEOs have to do with the CEOs, and often vice versa, the CEOs helping the.
CEOs is bring us back down to.
Reality and back down to earth and really care about the people.
And I think it's.
Just reminding them that if we really care about the people, if we care about their insecurities.
Their fears.
If we care about what's happening at their home, lives, with their relationships, if we truly care about them.
As people, they'll.
Care about our company much more.
So it's really.
Slowing down to connect.
With them, to say that, oh, I.
Know their birthdays and their dog's name. What are you really doing to connect with your employees? And I think it's.
About slowing down.
And actually getting to know them. One of my big mistakes years ago was I used to go for coffee and lunches with a lot of my employees.
But I found that I was always going for lunch with the people that.
I liked hanging out with.
And I wasn't.
Necessarily going for coffees and lunches with the people that I didn't have a strong connection with.
It was about really.
Spreading out my time to really spend time and care about all the employees. And that's why they decided to really care for me and for the company.
