Cameron HeroldFounder of the COO Alliance & Invest In Your Leaders Training

How Great COOs Build Trust – The 90-Day Onboarding System | (Podcast 516)

9 Oct 2025 · 1 min

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This is a short transcript excerpt from a YouTube podcast titled "How Great COOs Build Trust – The 90-Day Onboarding System | (Podcast 516)" in which the speaker outlines a prescriptive 90-day onboarding system. Practical tactics include daily checklists and weekly SOPs (with an example Monday routine), mandatory meet-and-greets with every colleague, and an intentionally intensive, micromanaged first three months to build trust. The speaker frames the month-by-month progression as: Month 1 — integration into the company; Month 2 — focus on systems; Month 3 — skill maintenance and testing if the hire can operate independently.

Chapters

What's the onboarding process you would typically put people through 90 days. I usually have a SOP every week one and I have a checklist every day day one. So Monday would be like get on this meeting, get this done, go through this video, go through this document. Meet with every single person that you meet with in the company just to kind of get to know each other to build that kind of integrity within the company. For the first three months I'm very micromanage and I tell them I'm going to be on your ass and it's not because I don't trust you. I am doing this so I can build the trust to help you be by yourself so I don't have to touch you later on. Usually like I said the first month is just getting integrated in the company. Second month is really kind of focusing on systems and then third month is really about maintaining the skill and seeing can you do without me.