Mis PEORES experiencias haciendo URGENCIAS VETERINARIAS de noche 🚨🐕😿 | #Storytime de un veterinario

Today I'm going to tell you about the worst experiences I've had working in an emergency room. I'm going to tell you about the ones I can remember, and there have been many. Hi, I'm Carlos, a clinical veterinarian at Small Animals. Welcome to the Happy Pets and Families Channel. Working as a veterinarian is often a misunderstood job. When you start working, especially when you have little experience, you have to justify yourself to your boss, and you also have to deal with all the situations that come your way. In addition, if we add to all this that when you start working as a veterinarian, you usually work emergencies. That is, you start the night shift, you're alone, and you have no one to help you or listen to your sorrows. Well, the truth is that it's quite a frustrating job that takes a heavy toll psychologically, especially if things like the ones I'm going to tell you about happen to you, which, by the way, I think have happened to any veterinarian who has work nights. Although all this happened to me when I was quite young, when I was just starting out, it really affected me deeply. I remember those experiences a lot, and I think I've learned a little from all of them. I'm making this video so that you can understand the role of a veterinarian who works in the emergency room at night. And also if you're a veterinarian starting out and suddenly these things happen to you. If you find this video online, you should know that you're not alone, that all veterinarians are here for you. And if you tell us about it, you'll have a shoulder to cry on, my friend. Well, I'm going to tell you about them chronologically. The first one that happened to me has actually left a deep mark on me because it was the first night I worked in the emergency room at night. I was just 24 years old. I had just finished college and was studying for my master's degree. So while I was studying for my master's degree to earn some extra money and also to gain experience, because otherwise no one would hire you later, I decided to start working at night in a very poorly paid job. A job without a contract, that is to say, and where, well, they only offered you to go to the clinic at night, you were there, you attended to the cases you had, and in the morning you returned home. I lived in Murcia, and the only place I could find a job without experience was in Elch. In other words, I had to take the train for an hour every day. To get to work, I worked at night and in the morning I returned to Murcia and went to my master's classes. The truth is that at that time I didn't complain much because it was a job that suited my needs quite well, since I had to go to university in the morning. So what better than working at night to be able to combine it a bit? But, well, everything seemed great until I started working. The first night. That first night, all my colleagues left and you were left alone in the clinic. And if you don't know what a veterinary clinic is like at night, where there is in person care, meaning the vet is there 24 hours a day, there is usually a room with a small bed where you can sleep if you have nothing to do, or, well, if you have other things to do. Well, obviously you don't sleep well. That night there was a knock at the door. The first time I attended an emergency. I was nervous. I opened the door and it was a dog that was in very bad shape. Very bad, very bad. They took him into the office without practically opening a file or anything, because the dog needed to be seen very quickly. And while I was starting to give him the first care, I had started to put in the catheter. I had given him the first medications. Well, the first care, I was taking a bath and so on. The dog left many times. If the patient is in a very, very serious condition, we don't have time to continue or do more things. It was obvious that I was a young person, because I was. And at that moment a conversation began to develop between the family that brought the dog and me. The person really was one of those people who don't take care of their animals at all. Or that was the impression I got because the dog was very, very neglected, with dirty hair all stuck together and a mess in his mouth. What was happening? Well, he was a very old dog. He was 14 years old. Probably complications due to age. I could hear a loud heart murmur in his heart. He was probably decompensated, but I didn't have time to do anything else. The dog left as soon as I put him practically on the stretcher. And of course he started to blame me. He started to tell me that the dog had died because of me, that I had no idea that. That we have to see that I don't know how much, I don't know what. Well, anyway, things started to get very violent. All that escalated a lot more when we left the office. I told him the price of the emergency consultation, the price of the care, because after all, I had treated his pet. He told me that I hadn't done anything, that how could I possibly charge him, that it was ridiculous, that I had only opened the door for him and put him on a stretcher, that I was being cheeky, that I don't know how much I don't know what. And of course, imagine a 24 year old kid who is going to war for the first time, who is going to work for the first time in a place that he knows practically nothing about because he doesn't really know how it works or anything. They just come to you and say, well, look, this is what you have to do and this is the price that you have to charge for each of the treatments. And I had to do my job. I had to charge for my work because the clinic wasn't mine. I couldn't decide that this person would leave without paying me. Well, when I tried to make that person see it too, that person turned to me, raised his hand and said, oh my God, this man is going to punch me here. I told him, well, calm down, otherwise I would have to call the police, which I didn't end up calling. And that's what he did. He took €30 out of his pocket, which didn't cover the consultation or everything he had done to the animal or anything, and he threw it in my face and left. My first night. And on top of that, these things were happening to me. Well, I said, oh my God, I was so nervous when I closed that door of the clinic. I was thinking, okay, this is my first job, these are my first emergencies. This is what awaits me for the rest of my life. These are every night at the veterinary clinic. I've been studying for this. Obviously not every night was like this. Most nights I didn't have any problems at all. But now let's move on to my second worst experience in this case. I was no longer working at that first place, but now I was working here in Seville. And, well, I had found my job. I was working nights. I had been working for quite a while. I already had some experience. Well, one night, one fine night, suddenly there was a knock at the door. I went out, answered, and they told me that when, well, they had a puppy, that they had found it, that the puppy wasn't theirs, that they had found it, that they were keeping it at their house until they could find it a new home and so on. Well, I think it was an excuse, but, oh well, and that the dog had bloody diarrhea and that they didn't really know what to do, and so on. I told them how much the consultation and the initial care they would provide to the dog would cost, and they told me they couldn't afford it, that the dog wasn't theirs, that they had to see what they could do, and so on. They began to threaten me that they were going to leave the dog there with me, that the dog wasn't theirs, they were leaving it there, that they were leaving it in the waiting room, grabbing the leash with two fingers as if to say, I'll let it go here and leave, or that if they didn't leave him tied up outside at the clinic sign, where the clinic sign was, and that they were leaving. And then when I started telling them that they couldn't do that, that it was animal abandonment, that it could even be condemned by law, and so on. And that's when things started to escalate in tension, they started to get a little more violent, because you have to see that you don't want to take care of him, that this is crap, that if I were you, I would really have him checked out, because it's better not to work if you don't have a vocation. I mean, like making me feel bad because they didn't want to pay for an emergency consultation for an animal that needed it. What I offered the family was that I would give the dog humane care so that the dog wouldn't have pain or anything like that. But I couldn't do much more. I couldn't do an X ray, leave him hospitalized or anything like that, because to begin with, the clinic wasn't mine. I couldn't decide on that. Those are resources, that they were going to leave the clinic, and that if the family didn't pay for them, I was going to have to pay for them out of my own pocket. So of course, in that situation where you find yourself between a rock and a hard place, the only thing you can do is tell them, look, so the dog doesn't suffer. But that's about it. And since they started to get violent, and I had already learned enough, the first thing I did was go inside the clinic and call the police. Then the national police arrived very quickly, honestly. And when the police arrived and they identified both of us, they also relaxed a bit. I explained to the police what had happened. The police intervened and in the end they treated the dog with humane care and they took him home. I suppose they took him home because of course they had already identified them and if they abandoned him, they could go to Their home, they could even report them. But honestly, in that case, I thought, my goodness, these people leave their dogs out on the street and don't care about them. To think that they were going to be able to abandon that dog in the middle of the night with diarrhea, with blood, and that no one was going to take care of him was terrible for me because I said, my goodness, how are these people going? I don't know. Honestly, I felt terrible. But anyway, in the end, I guess they took care of the dog. The next morning, I don't know what they did because they didn't come back. I tried to call them on the phone and they didn't pick up. And from this experience, what did I learn? Well, if you're working at night, the police can help you a lot. If you're watching this video and you've just started doing emergencies, you're a vet, young, like me, and you're starting out doing emergencies, the police can help you a lot. Don't put your personal integrity at risk. They can help you a lot to make the situation go much better and to make you feel much safer. And also, please, I know that you're not going to do it because you follow me and you're good people. But if it really, if it ever happens to you, don't get violent with the vet. Because the vet who works at night is really the last monkey. Usually he's the last one to arrive at the clinic. He's a person who doesn't decide about how they have to work, about how they have to act, that they find themselves between a rock and a hard place because their boss demands one thing from them in the situations they face. Many times their boss doesn't even understand them, and many times we pay for it and dump everything on that poor vet who is charging a pittance. And I'm telling you, and we don't understand that that person is simply running errands there. That to you, things may seem more or less expensive, but that person didn't set the prices. Keep in mind that that person is not the owner of the clinic. If they were the owner of the clinic, they wouldn't do emergencies, I'm telling you. And another thing that we also sometimes forget, both the vet who is treating you and you who are taking your dog or cat to the emergency room at night. What they want is for everything to go well. In other words, for your dog or cat to be saved, to be cured. That is something we must not forget because we are all rowing in the same Direction, let's support, adopt. Adopt a night vet. Let's not support the work of vets who work in emergencies because it's quite hard. And that's it for more or less violent experiences. But they weren't the worst experiences I've had in my life. But I still have to tell you about another one. I was working in the emergency room. It was around 9:30 or 10 at night, something like that, and all my colleagues and all my daytime colleagues had already left. Only my boss and I were left at the clinic at that time. There was a knock on the door and they brought me a kitten that I think had fallen. She didn't have any major health problems at first glance, but I think I remember she had fallen. And then they told me, they told me a little bit. I was at the counter. Well, I informed them of the rates and so on, and they told me that they couldn't pay it, that they were very sorry and that, well, that they had to go home because they couldn't pay the bill at that time, that they would come in the morning and would treat the cat or they would go to their vet. And this that I'm telling you about, when you work in an emergency room, happens to you a lot. I mean, it probably happens to you at least a couple of times a week, and it leaves you devastated as a person who loves animals and as a vet, you see that there's an animal that needs attention and that because of the damn thing about money, you can't give it to them. And of course, at that moment, you can't do anything. If you do that type of work or don't charge for your work, you can be fired and you can stop working as a vet simply because you're not following the clinic's rules. So at that moment, you regret it a lot. You tell them if you need to give them some humane attention, you do it at that moment, as I've told you. But nothing more can be done. And, well, in this case, my boss was at the clinic, as I've told you before. And what happened was that suddenly they walked out the door, the door closed, and there was silence between us, between my boss and me, and I was a little uncomfortable. And suddenly my boss said, how hard is this? And of course I was like, of course, of course it's hard. If I tell you this every morning when we have the morning meeting, that, hey, look, we couldn't treat this dog, or we couldn't do this because the family couldn't afford it at that moment my boss realized how difficult it is to work as an emergency vet when you have to say no to an animal because of money. And so he reflected on that moment, opened the door, called the family who were there on the street, were going home and told them to come in again. And he treated them himself, and he treated them without charging them money. But of course he could do that, because he was the boss. I couldn't have done it at the end of this experience, which was a bit strange, which was a bit bad, because it's the general trend. Many times it stuck with me because I saw how things change. My boss hadn't done emergencies for many years, and suddenly he found himself in such a difficult situation. For me, it was also like a kind of moral victory, like saying, I've been telling myself this for a long time, it's not that easy. And I think that's why it's stuck in my head. Not because it's different from any other night, but because from that moment on, my boss clicked in his head, and the situation also changed. And obviously both that and other clinics, because that wasn't the last clinic I've worked at. I've continued working at other clinics, doing emergencies. It's not that you shouldn't get paid for an emergency, because also the work of a person who is there at any time taking care of you, your pet, and the emergency you have at that moment, materials are being used, a business is being open at night, with the cost of electricity, lighting, and all the expenses that any type of establishment generates. And it is normal for veterinarians to want to charge for our work, because at the end of the day, that is what we do, and we have to continue making a living from it. Let's not fool ourselves. Everyone makes a living from what they work. And these are three cases that I wanted to tell you about. Out of the many that have happened to me, and I'm not here looking for any kind of solution, or that you should have done this or that. I wanted to tell you about them because I think it is always good to know the other person's point of view, the point of view of the person in front of us. Surely you who watch this channel have had to deal with the veterinarian on occasion, and sometimes you have seen things that you may not have understood. But I hope that this video has at least helped you understand a little bit about what the work of an emergency veterinarian is like. Well, that's all for today's video. If you liked it, give It a like. Well, today I'm going to skip the usual protocol I have when ending videos to tell you. Thank you very much for watching our channel and for supporting us so much. I'm here to open my heart to you. I hope the video has been useful to you. And if you have any questions about how a veterinarian works that you want to send me, put them in the comments. I had never considered making this type of video in which I talk to you about how I work or how the clinic is run. But if you're interested, I'll definitely keep watching it. Well, that's it. I'll also click the bell icon so that YouTube will notify you every time I make one of these videos or any other. And today we meet this little four month old named Timothy B. Godis, who lives with Mate and follows Sombra and Luna on our channel, who live with Mons. And well, it seems like he loves them a lot because he puts lots of little hearts around how cute they are. And this beautiful Kitty is called IPA, who was turning 2 when they sent us the photo. Well, congratulations, IPA. She lives with Naati. And one thing I forgot, remember that we have a secondary channel here on YouTube called Questions and Answers from a Veterinarian. Stop by and subscribe. Thank you very much for following the Happy Pets and Families channel and I'll see you in the next video. Okay, come on, let me make it more personal. These are the ones that have left the biggest impression on me. Get ready, because these are the ones that have left the biggest impression on me, without a doubt. The most impression on me, without a doubt, by far. Yes, yes. The ones that have left the biggest impression on me, I'm going to say. Okay, well, I'll tell you. Well, just so you know what the work of emergency veterinarians is like, what we have to deal with. And I'm going to anticipate some comments here. Who doesn't open their own clinic? And you have no one to talk to at night, right? You have no one to help you one way or another, whether the dog's name is Toby or the dog's name is me. I mean, I want to be a veterinarian. I don't want to be a businessman. It's just that when you're a businessman, your job changes a bit and everything becomes a bit shittier. Sorry, shitty. You can't say that. I mean, I had to move to another city to be able to work. Well, anyway, those are things. Ah.