Chad Silverstein argues that leaders who notice small gestures and make people feel cared for accomplish more than those who rely on titles or budgets. Connect emotionally first, he says, and you won't work alone.
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I think this is one of the most undervalued skills that you can give your team, is to find those little nuances that make them feel and move them in a way that shows that you care about them. These are things that are free. They don't cost anything. They don't require a title. They just demand that you give your heart. And to lead anything worth anything, you gotta dig deep, and you got to be able to connect people to it so that you're not doing it by yourself. And the way you do that is to aim for the heart before the head. You got to aim for the heart before the head.