Chad Silverstein bought out his partner in 2013 and rebuilt his company with a team that had been there for over 20 years. He argues that leaders need hands-on experience to earn credibility, comparing managers without it to an overweight football coach.
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I bought a partner out in 2013, and I had to rebrand my entire company. New name, new everything. And when I did that, I wasn't by myself. I had a team that did that with me. They went through that with me. So I had people when I sold that were with me over 20 years. It becomes so real, and it's a special thing. It's a really cool thing when you can build a culture and you have that trust and you have people performing and you break through ceilings, you go through hard times. I just have a lot of gratitude. I was inspired by them. And these were entry-level folks that came in like I did where they just didn't have the experience and they built themselves up and they just earned it. I love that. I think that's so cool. I think if you look at most companies today and you have a manager or supervisor, they come in, they've never done the job before. It's hard to respect that. It's like a football coach who's overweight telling everybody to run. Or a leadership coach who has never built a company, but he's telling people how to run his companies. I don't know, I think there's a credibility factor, and we had that on our team.