Chad Silverstein (Day 316) gives a short leadership reflection urging leaders to "assume less." He emphasizes emotional intelligence: study your team, understand what motivates or upsets them, get out of your own head, and be aware that your reactions are watched and remembered. Silverstein recommends open communication, soliciting feedback, addressing fears directly, and realigning expectations to avoid misinterpretation.
Chapters
Okay. Day 316. Emotional intelligence and being able to tune in. When you're with your team, you're basically studying your team to see, you know, what ticks them up, what shuts them down. And you want to be able to get the best out of the people that you work with. You have to understand them. You have to know what motivates them, and you have to know what they're being challenged with and what they're working on to be able to help them and hold them accountable. So you have to really be able to get out of your own head and be able to study and watch your team. And then at the same time, you have to know that you're being watched. You have to have an awareness of the fact that they're seeing how you react to whatever it is that you react to and however you react and how often you do it and how harsh it could be. You know, they see it and that sticks. So I think, you know, having open communication, letting people give you feedback, and also being able to talk about what people might be scared of, you know, that stuff is important because you don't want to assume things that aren't true, and you don't want to send messages that people are going to misinterpret without getting an opportunity to clear the air and realign everybody. So assume less. It's good advice. And every leader needs to do more of it and study themselves and their team if they want a great team.