A short spoken piece by Chad Silverstein on effective communication and leadership. He argues that people remember how you make them feel rather than exact words, so leaders should connect authentically, speak from the heart, and use emotional connection to move and motivate teams; factual details that must be retained should be documented separately.
Chapters
Yeah, People don't remember what you say. They remember how you made them feel. There's just so much truth with that. You know, if you think people are actually hanging on every word that you're saying as you write out a speech, they're not. They're thinking about whatever they're thinking about. And we get caught up in our own little world and we think we have this important message. But, you know, everybody's got a lot going on in their heads. And at the end of the day, you have to be able to, you know, influence people through being real and speaking from your heart and being able to connect people to whatever it is that you're sharing in a way that moves them, and that's memorable, and that's what they'll remember. So, you know, you could tell people and educate people all you want, but you're just talking at them. You know, you can get people to move. You get people to feel a certain way. That's powerful, and that's what people remember. And I think that's. That's a group. It's a worthy aim to aim at as a leader, that you're. You're memorable yourself. And if you have things that you need them to know, then you got to make sure you document it and stick it in front of them. Otherwise, focus on. On moving your team towards whatever it is that you're aiming at by connecting them to whatever is burning at your heart.