Short trailer-style interview excerpt between Chad Silverstein and Leslie Maxie focused on communication, leadership, and personal authenticity. Maxie links ego to glossophobia (fear of public speaking), emphasizes that leaders must create psychological safety so employees can give feedback, and advises choosing words carefully when delivering difficult truths.
Chapters
Our ego is really the thing that brings on glossophobia. It is the fear of the unknown. And when we're in a situation and we find it hard to really be ourselves, it's because we don't know how people are going to respond to who we are.
A root problem for why people can't be themselves.
Lack of communication.
So tell me more about that.
The biggest issue in communication is the belief that it's actually happened. And if a leader communicates something and the employees don't feel like they can provide feedback, that is very much a leadership problem. That means you haven't laid the foundation for your people to feel safe.
How easy is it for you to tell someone the truth when you know it's going to hurt them?
Choose your words carefully because as a leader we have the opportunity to always be building. I offer that you sit with that and figure out what it is inside of you that has you feel that way about that person.