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In this solo talk, Chad Silverstein emphasizes that great leaders gain a decisive edge by asking thoughtful, curious questions. He argues that most people default to talking about themselves, but leaders should act like “Curious George,” probing deeper and then questioning the initial answers, which are often superficial. Silverstein illustrates the practice used in the Built to Lead program: after a speaker shares an idea, listeners ask them to repeat it multiple times, each iteration sharpening clarity and conciseness. He explains that this iterative questioning reveals more insight than resumes, background checks, or references. The same principle applies when vetting vendors, hiring attorneys or accountants, and especially when managing underperforming teammates—leaders must tune into signs of disengagement, ask hard, specific questions, and not shy away from uncomfortable inquiries.

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