A Busy Service Drive Is Not Always A Successful One | SDR 309
25 Oct 2024 · 0 min

0:06
Chris Collins argues that many businesses wrongly equate busyness (traffic) with success, but high traffic often undermines stable, profitable systems. He criticizes the chase for chaos—suggesting some people prefer being on the edge of disaster due to past trauma—and contrasts that with his preference for designing predictable, consistent systems rather than glorifying constant hectic activity.










