Chris Collins launches the $50,000 Service Manager Challenge, a contest where service managers compete against their own numbers in customer satisfaction, labor rate, and net-to-gross. Entrants get mentoring and tools to improve the service drive. Collins cites research showing people who look at goals daily are 56 times more likely to achieve them.
Looking at your goals every day ("56 times" more likely to achieve them).
Chapters
Just a few days into 2016, and already the media is surrounding us with bad news. But we have some good news now. This time of year, everybody's made New Year's resolutions and set big goals for this year. And what we have to assist you in that is a Service Manager Challenge. It's actually the $50,000 better your best service manager Challenge. This contest is for anybody who wants to do better this year than they did last year. And the way that it works is you're going to compete against your own numbers, so it's possible for anybody to enter this challenge and win because you're just competing against yourself. Now, we're going to give you the support and mentor you on how you can improve your customer experience in the service drive, driving up your retention, how you can recruit technicians and service advisors, how you can convert customers in the drive into sales. And we're going to give you the tools to help you with your time management and just your mental health as a service manager, because we all know how hard and competitive it is today in this market and how hard it is to be a service manager. So we're going to help you live a better life and, and give you the tools so you can be in control of your department and driving the business instead of reacting to it, which is really, really dangerous if you're in that position. So my passion is to help you be the best service manager that you can be. And the $50,000 service manager challenge is going to give you the motivation and the drive to execute and be a lot better this year than you were last year. No matter what happens if you in the market, no matter what happens around you, you're going to be in a bubble, performing at a different level. Now, when you enter the competition, you're going to get this packet, and in the packet, there's some cool stuff, but the really cool thing is this poster, because the three categories that drive this competition are your customer satisfaction numbers, your effective labor rate, your customer pay effective labor rate, and your net to gross. So when you get this, you're going to write your past average numbers on here, and then you're going to put this up in your office and you're going to look at it. And then when you achieve the goals that you set, you're going to write the new numbers on this side so you can see how dramatic of an improvement you have. And also, we all know that if you look at your goals every day, you're 56 times more likely to achieve them. So this will start you off with a clear path to where you want to go in your department. And then we'll give you the tools on how you can get there. We want you as a part of this, so all you have to do is call and join. There's no better time than right now to do it, so call us right away.
