A short coaching clip by Chris Collins emphasizing a simple behavioral rule: if you are doing something and getting outcomes you don't want, you must change your actions. The speaker criticizes managers who resist changing familiar but ineffective habits, and stresses that small changes can produce large results.
If you're doing something and getting an outcome that you don't want, you got to change what you're doing. Manager is struggling. We come in with a system that makes it better, makes it easier. The manager wants to keep doing things the way they've always done them, even though they admit that it isn't working and they're miserable and they keep getting the same result. Won't take the direction, won't take the advice, Won't do the little things that, you know, little hinges swing, big doors. At the end of the day, it's the person's inability to just understand. One simple thing that is. It's a law of nature, is that if you're doing something and getting an outcome that you don't want, you got to change what you're doing. Yeah, Right. Simple. They put out.
