Chris Collins' Biggest Pet Peeve (Service Drive Revolution)

Have you ever read the book by Pete Carroll, win Forever?

Yes, I have.

So you know that in there, I don't know that it had a deep emotional effect on you, but in there, in his pyramid, that was influenced by the late great Coach Wooden. He has a pyramid of performance, I guess, right. With different things. And on there, right in the middle is.

Be early. And so Pete's thing is that if you're. If you're on time, you're late.

Okay.

And I don't know, it's just a thing for me. Like, I. I'm early for everything. Like, I'll be. If I have a meeting somewhere, I'll be an hour early for the meeting, sitting at a Starbucks, waiting. But I mean, I'm just early for stuff. And so, you know, you have employees.

You're not sitting in the Starbucks anymore, sir?

Well, no, but I'm saying before the quarantine. Now that we're in the quarantine.

You start to understand something about human nature. And what you start to understand about human nature is the excuse is always the excuse. It doesn't matter. So those people that were late for work, right, that. Oh, it was traffic, right? Because traffic is kind of a common one here in Los Angeles because, let's face it, we have some of the worst traffic maybe in the country, if not in the world. We got to be on the top 10 list for the world and top three for the country, especially right here where we are downtown. We're right where every freeway hits, you know, and so, yeah, so traffic's an issue. So the. The employees that complain about traffic. Right. Oh, well, I'm sorry. I'm sorry. I'm 10 minutes late. There was traffic. Okay. Like, what do you do? Like, you know, like it bugs you, but, like, you don't want to. You don't want to start a fight that early in the morning with. With everybody. Right.

My law porter texted me at 7:57 that he had had a flat tire. He's supposed to start at 7:30. And my whole thing was that's just an excuse because if you really hadn't slept in, you would have let me know at 7:15 that you had a flat tire because you had to drive to work.

So. So that was his last day, right?

Yes, it was.

You fired him.

Yes, I did.

I'm proud of you for that because that's what. You know, Vicki, one of our coaches, I was there when she fired her top advisor for being late for a shift meeting. Like, and I don't know at the time I wasn't for it, but now I get it. So anyways, the same people that somehow hit traffic or the train was late or whatever it is, now they're quarantined at home.

They're quarantined at home, Jeremy. And they're still late for stuff. So you have a Zoom meeting, and they're still two, three minutes late. They wander on, and it drives me crazy. Like, how can you be late on a Zoom?

Like, Chris, you don't understand.

Traffic jam in your closet.

No, you don't understand. I tried to log into Zoom. I got kicked off. I had to log back in. I had to shut my computer down, and then my cat came and stole my mouse, and then there's all this other stuff that comes with it. So I legitimately was late today because I wasn't logged in on time early enough, and I thought I could just log in with 15 seconds to go to get.

Here, Jeremy, write this down for me.

Okay?

How you do how you do anything is how you do everything.

How you do anything is how you do everything is how you do everything.

Yeah. So the same. It's. There's no coincidence that the same people. There's no coincidence. And I'm 15 minutes early for a Zoom. I'm always the first one on there, waiting. There's no coincidence. There's no coincidence that the same people that get stuck in traffic are the ones that are late for Zoom. They hit a traffic jam in the hallway on their way to their living room or whatever it is, wherever they're. I mean, that's another interesting thing on this Zoom world that we've been navigating. We've learned a lot. It's been really fun. But it's really interesting to see where people pick in their apartment or house to get on Zoom like that. They don't know that we can see that disaster and mess behind them.

Do you realize that there were actually attorneys that were showing up for court on webcams, laying in bed in their pajamas, still, they didn't even have the decency to get out of bed and get dressed. That's how lazy attorneys are.

Listen, I don't know what your relationship is with Santa Claus and the Easter Bunny and what you believe about that, but a lot of people on Zoom aren't wearing pants.

That's true.

I am wearing pants. I am wearing business. It's like a mullet. Remember the mullet? The business in the front, party in the back.

That's it.

It's business from the belly button up and Then it's party down below.

Answer. Answer this question. Could you literally sit there with nothing on underneath and just with a straight face, go through a meeting? I couldn't do that.

No, I couldn't, but I. Jeremy, the.

Answer to that question is absolutely.

Well, Christian, I need you to stand up right now. Sir. Yeah, stand up.

He's wearing pants. Barely.

They're short pants.

So I like where we're going with all this. First, I wanted to get on early just in support of your Zoom theory, Right?

Yeah. There's a payola that's happening on the back end.

He's paying somebody in the office to give him the link to this.

Oh, man.

And on sdr, we have a really wide range of viewers, and I think that we try to cater to everyone of all walks of life. And one of the areas where I think that we need to make sure that we're focusing and acknowledge that the coronavirus, it's been very, very stressful for the. For the Flat Earth society. They fear that social distancing members, it could push people over the edge.

That's pretty funny. But the pro. The. You know, only half of us think that's funny because Jeremy believes in the frat Flat Earth thing, and then he's gone.

Like, he doesn't even stay around for any hacker.

That's what hackers do. They come and go. Like.

You know, I haven't been drinking, Jeremy, so this tequila is hitting me kind of hard.

Wish I had a glass of that right now. I might have to go get the moonshine out back.

So what do you think about the Zoom thing? What do I do when people are late for Zoom?

Well, I mean, here's the thing. For me, When I think about people who are proverbial late, they either fall into one of two categories. They either fall into the category where they don't know how to prioritize stuff, and they continue to take on too much. And I kind of fall into that category myself so I can have some empathy for those people.

So you're. You're. Wait, hold on. Your train of thought is that during the quarantine at home, when there isn't a lot to do and you're not coming into the office, you have too much to do.

Well, I don't know. What if they're writing a new.

Not a perfect. It's not a perfect.

No, see, you misunderstood what I was.

Not a perfect. What would you call it? Theory. It's not a perfect theory.

No, it's not. In real life, though, people that are.

Always, like, maybe this is, like. This is like talking to the devil about sin.

That I want them to be late. No.

And then the other side of it.

But you've been late to Zoom meetings before, so maybe you have a bias.

I probably do have a little sympathetic bias for them. However, the other side of it is this. You have to look at their performance. Are they an average performer or are they a high performer? So then if they fall into the mediocre performance category.

Tells you who they are.

Yeah, but what.

What.

What. What hurts about that? Once again, not a perfect. Not a perfect theory is what if you have two other high performers on that zoom, waiting for the other high performer to come on the zoom, not disrespecting the other ones?

Oh, they get. They get ticked off to, like, yeah.

So then they're looking at me like, hey, boss, we're wasting our time. We'd rather be working or, I don't know, during the quarantine, taking a bubble bath, and we're sitting here waiting.

Hey, do you know on Zoom that you can kick people out of the meeting? You should just kick them out next time. If you're not on time, you're locked out, like, period.

So just do the podcast without you.

I was on time this time, man.

You were early this time. I was a minute late.

I was here. Yeah. I mean, yes. Kick me out. If I'm not there, then kick me out. That's fine.

Look at you falling on your cross. Okay.

Oh, that hurt.

Thank you so much for watching this clip of Service Drive Revolution. Now you can catch the full episode on YouTube, iTunes, or Spotify or wherever you consume your podcast. If you have any questions, go ahead and post them in the comments below. Make sure you subscribe and hit the bell icon so you're notified when we post new episodes. I'm Chris Collins, and you can find me on Facebook and Instagram at Chris Bulldog Collins. And I'll see you again on the next episode.