A short conversational transcript from a YouTube video where Chris Collins and Christian recount a humorous prospect meeting that went wrong. Christian describes an animated, T-Rex–like reaction during a sales call while discussing low customer service expectations across the industry; Chris teases him about his gestures and physicality. The tone is informal, self-deprecating, and playful.
I'm coming out of the. The side door, and I. I. Out of the corner of my eye, Christian's in a fistfight. Like, he's fighting something I don't. Like. He's literally swinging. And then I, like, so I stopped to look or whatever, and he's. He's, like, standing over his computer, like, I don't know, like, pissed about something. And so I asked him later. I even tried to, like, wave at you, and you weren't even. You wouldn't even look at me. Like, you were so into it.
And I go, like, what were. Who are you talking to? And goes, oh, that was a problem.
It was a prospect.
Like, you don't talk to clients that way. Are we ever gonna make friends with somebody?
They're never gonna hide from you.
But. And also, like, you're way over the computer. Like, it had to look like you were like Tyrannosaurus rex or whatever. Coming up on this. Well, you know, was it a female or a male?
It was a group of people, so. So it was non discriminant. No, we were talking about how the kind of the state of the industry is that, like, the customer's expectations when they come in for service is that it just doesn't suck like that. That's how low the bar is. And sometimes I get a little passionate about that particular topic.
Feels like you were reenacting a Steven Seagal scene from one of his movies.
The other thing that. Now that you mentioned that, that I have to think about is it's funny when I meet with people now and I don't. I'm sure this was happening to you when you were doing strategy sessions is that I'm not on a computer for them anymore. They put me on a tv, like, so I'm on a big screen tv and I was Tyrannosaurus rexing them. And it might have been a bit much. So I'm really sorry about the passion, whoever that was. I should call them.
You should apologize. But I do like, tense.
I like when you change my.
You like to speak with your hands.
I do. You know where I got that from?
Jimmy Swigert.
Oh, that's a you thing a little bit. No, I took it a little too far. But I started like, the. I never did this before I met you.
I caught a fish this big.
You caught a fish this big? And another. Another criticism for those listening. He also putting your two hands, and then he does. You do this.
I do.
Yeah.
But do I look mad?
No, you look happy. I meant to look happy. But apparently I was.
You know what my mom used to do when I was a kid is she used to hold my hands and then make me talk, and I couldn't really, like. She thought it was bad. It's. I don't think it's bad to speak with your hands.
No, I like it.
Very physical.
There was something, too, like when you do this. I don't know if that's an open your mind kind of thing, like subconsciously there or whatever. There's probably a term for that. But you love to do this. And it's when you're talking about, like, expanding your mind or being creative, it almost always happens during this moment. And then. Then sometimes you catch the fish.
The catch the fish is funny.
Yeah.
So funny.
