A short YouTube clip (Chris Collins channel) in which Sam, Christian, and Chris Collins recount an airport rental-car anecdote: Hertz had no cars, Avis shuttle was absent/unresponsive, and a Hertz shuttle driver (entrepreneurial) offered to transport Avis customers — earning tips. The story is used to highlight opportunism/initiative in service roles and ends with a standard channel outro and call-to-action.
I haven't traveled as much as you have. So we get to the airport, and Hertz is usually our go to.
Even though Hertz never has my name up on the thing ever. It's never happened. It doesn't matter. It's like 11 at night. Whatever. Well, it ends up. I don't know, we're in the air and we get a text. Hertz doesn't have any cars.
So you're gonna have to go to Avis.
Beautiful Avis.
So we're like, okay, well, we're gonna go to Avis. That's what's gonna happen. What do we say?
Like, we're at 30,000ft. We're captive.
So it's very clear that all of these rental car companies are going through bankruptcy. Cause they're a disaster. It is. They don't know what they're doing. So we land in Kentucky and we go to the part of the airport where you wait for the rental car vans to pick you up and then. And then drive you to the rental car place. It's off site. Exactly. Now, in Kentucky, Cincinnati, the rental car places are not in one big building together. Like, they would be in Seattle or, you know, whatever.
Dallas, any other major metro airport.
They're spread out. So they have. At the airport, they have like, this is where you wait for the Ava shuttle. This is where you wait for the Dollar shuttle. This is where you wait for, you know, whatever shuttle. And this is where you wait for the Hurt shuttle. So we get there and there's no Avis shuttle. No. And so I'm like, so should I call Avis? And you're like, I don't know. You were no help, as usual.
No help at all.
So I look at the calendar invite, and it has a phone number. So I'm like, okay, I'm gonna call. So I call, and nobody answers. Like, nothing. Nothing, nothing, nothing, nothing. Then all of a sudden, the Hertz van shows up. And this guy's an entrepreneur.
Genius. Genius.
He says he parks in the Hertz thing, which, I don't know, is what, 50 yards away? But he yells, have you guys been waiting for a. This long? And we're like, well, kinda, but not really. Like, I don't know. We'd waited five minutes. Yeah, yeah, no. Cause I called.
It probably.
Yeah. We're like. And he goes, yeah, something about they never come or something. I don't know, like something. And he says, I'll take you there. And we're like, okay. Us and a bunch of people. Because clearly a bunch of people were going to Avis because Hertz was out of cars. So this guy, think about it. This shuttle driver is out of cars. They have no cars. He's got no work.
He's got a family to feed.
He's got a family to feed. And so he's picking up Avis customers because he knows Avis sucks. And their shuttle comes by once an hour. They don't pick up the phone, whatever, right? So we get in the Hertz thing, and immediately Christian and I are like, oh, we got to tip this guy. Right?
Not just us, though. Everybody on the van.
Yeah. So I'm like, tips.
So I like. I flash Christian. I'm like, hey, I got a 20. I'm going to take care of him. Did you tip him also? No. Because you had money in your hand. You were going to give him a five. So I gave him a 20 just.
Because I was so impressed that this guy has, like, he could be sitting.
At Hertz going, we're out of cars. Yeah, but I mean, money. But he's like, he's showing some ambition and clearly knows that there's a gap in the marketplace because Avis doesn't know what the hell they're doing. Yep.
Thanks so much for watching this clip.
Of Service Driver Revolution.
We're uploading new stuff every day, so make sure you subscribe and click the bell icon. Subscribe so you don't miss out. If you have a question you'd like us to answer on the show, call 8333 asksDr and we'll answer your question on the show. That's 8333 ask SDR for special deals on our books and training, head over to offers.chriscollinsinc.com now that's offers.chriscollinsInc.com I'm Chris Collins, and I'll see you in the next video.
Sam.
