Chris Collins discusses Fixed Ops from two perspectives: running it as an owner versus as a general manager. The conversation covers how the role changes depending on your position and what shifts when you move from service management into general management.
We were the. The conversations, we were talking about how to approach Fixed Ops as an owner, how to approach Fixed Ops as a general manager. Like, what is your role? What should you be looking for? You know, we talk about, you got to hold your people accountable. What did that mean? And all that stuff came out during that breakout.
Also a couple service managers or directors that became general managers, talking about their transition to sales and how it was like I said it would be. It's easier than they think.
That's right.
That part of it, too.
Yeah.
You know, there's a couple of people in Elite that have been asked to be general managers that have turned it down.