Dealership leaders describe how Chris Collins Signature Coaching helped them fix operations problems they couldn't solve alone. New GMs and service managers say conventional training like NADA Academy didn't prepare them for real challenges, and they wish they'd found this program sooner.
We're all wired in the car business. We're all skeptical. We.
We are probably very close minded. Kind of a problem in our industry. Right.
We have an idea of what it takes to be effective in our leadership roles, but it's a trap.
When I first took over as a relatively new GM and a new service manager, I didn't really feel confident. There was no really.
Guidance behind it.
There wasn't a hell of a lot that I knew in the beginning.
I tried to apply.
Some of the principles myself.
We'd just been missing the boat completely.
We've been through training classes.
You know, you, you go to nada academy, you have a week on fixed.
Ops, those kind of things that are so focused on bits and pieces of the business.
This is for service.
This seems much more like a partner, a coach.
I was an hour in yesterday and ready to just go back to the store and start putting things in practice.
Made it super easy to learn for me and my service manager.
I don't see anybody on the team thinking that this is impractical.
From a GM standpoint. The first thing you think is, oh, can we afford that?
Once I talk to a couple of the dealers, they're having incredible success.
I don't think you can afford not to. I'm upset that I waited this long to do this.
Just disappointed in myself that I didn't sign up six months ago when I learned about the program.
It's essentially no brainer.
We want to be great, you know.
