Chris CollinsHelping Struggling Dealerships Build Profitable, High-Performing Service Departments | Automotive Coaching Expert | CEO

High Performance Service Drive Net To Gross Benchmarks | SDR 312 Short

12 Nov 2024 · 1 min

Watch on YouTube

0:35

A short transcript of a conversation between Chris Collins and another speaker about benchmarks for high-performance service teams, focusing on metrics like net-to-gross and gross profit percentage. The exchange includes a brief anecdote referencing a meeting in Chicago '10 years ago' and a lighthearted blood-pressure analogy used to frame what 'normal' benchmarks look like.

Questions this video answers

Chicago.

10 years ago.

"30?" (spoken as a tentative guess).

Benchmarks. What, what is high performance? What are the benchmarks that we get asked this question a lot like, what should my net to gross be? What should my gross profit percentage be? That sort of thing. Right?
Yeah. I want to test you for a second because I asked you that question probably the first day that we met, and I believe that you're going to give me the same answer today as.
When we met in Chicago.
Yes. So 10 years ago. Just, just testing you.
But what was the question?
I asked you.
What should a normal person's blood pressure be? We didn't talk.
About blood pressure that day, but I did ask you what do you think my net to growth should be?
I don't remember this. What did I say, 30?
No, it was timeless, ingenious. As high as humanly possible is what you told me. I like that.