A short YouTube clip featuring Chris Collins explaining his stance on video inspections: he is not opposed to them but stresses that video cannot solve problems that cannot be handled on paper — implementation and process matter. The clip opens with Collins correcting a misconception that he is 'anti' video inspections and emphasizes parity between paper and video processes.
So the secret to successful video inspections. And just right off the top.
People think that I'm anti video inspections. I get that a lot. People like, oh, you. You're against video inspections? I've never said that. I've said that if you can't do it with paper, you can't do with video. Which is. Why do you think they get that out of that?
I think because they're looking for you to.
Validate the idea that it's a miracle pill. And so people, you know how in our industry, everybody bought mpi, everybody bought all of this software, and because we're just dudes, we think that software fixes everything, but it's just like CRMs or anything is garbage in, garbage out. Like, if you can't do it with paper, automating it with software isn't better. It's worse, actually. And so people want to hear, oh, it's going to be a miracle pill. And all I'm trying to say is it's work. Like, you could do it with paper. Yeah, there's certain aspects to the video inspections that's good, but you're. You're thinking that it's automatically going to make the techs accountable, that it's automatically going to increase your sales, and that you're not going to have to do anything. And it's like, no, it's more work. You're implementing a new thing that has all kinds of variables and nuances to it and ends up that paper is the. Is the best starting point. If you can have consistency with paper, then it's easier to implement something else. Yeah, the adoption process goes way faster because they've already kind of gotten into that thing and that they did it. People just want you to tell you that it's a miracle pill. Yes, that's my assumption.
