Chris Collins explains how questions let you control a conversation's direction, pace, and tone while making the other person feel heard. The person answering becomes the source of information, which keeps them engaged and talking.
Asking questions creates a foundation where 2 things happen simultaneously. One, you direct every step of the conversation because you set the tone, you set the pace, you set the vocabulary. You're driving. 'Cause you're asking the question. But then also what questions do is it creates the perception in the other person that they're interesting to you because you are the one asking the question. They're the one telling you about them, their opinions, their perspective, their experience, their point of view.
