A salesperson recommends something, the customer says no, then the salesperson calls it unnecessary anyway. That contradiction kills your credibility instantly. Stay consistent, even when they decline.
Okay. Um, number 2 is, you know, talking about other things that the customer declined without giving them any sort of perspective. Um, you, you kind of completely destroy your credibility when you recommend something and then once they say no, you then tell them that they didn't need it anyways. Right? Because why are you recommending something I didn't need if then now you're pulling things away? Does that make sense? There goes the trust. Yeah. And so you erode the trust.
