Dr. Lal offers practical safety steps for service advisors during COVID-19: change clothes after shifts, sanitize door handles every six hours, shower immediately when home, and strengthen immunity with vitamin C and zinc. People with diabetes, hypertension, or heart disease face higher risk.
Questions this video answers
About two and a half hours.
Every six hours if possible; at least once or twice a day.
He said last year 80,000 people died from the flu and (so far) 17,000 worldwide died of coronavirus.
Chapters
Good morning, everybody, and welcome to Service Drive Evolution, coming to you from the safe house in beautiful quarantine downtown Los Angeles. We have an exciting live broadcast for you today where I have my personal doctor, great friend, mentor, the reason why I am so healthy. Dr. Lau is going to be here today, and he is going to explain how you keep safe during this crisis. And the stuff he's going to cover is going to be amazing. But first, I want to talk about how funny it is in these situations, how you can really tell the leaders from the Charlie Browns. Like, leadership is not panicking. Leadership is stepping back and looking for the opportunity in a crisis like this.
Right, Christian?
Isn't it funny?
Yeah, it is funny. And speaking of leadership, I want you to know that Chuck Norris doesn't get the coronavirus. The coronavirus gets Chuck Norris. That's leadership.
I love that. Yeah, he doesn't. He's Chuck Norris. And we should all be more like Chuck Norris in all this. So the way this is going to work is Dr. Lau is going to go through some things. He has an appointment after this, so he can't stay on too long. But if you have questions, we have one forum already that somebody sent in. But if you have questions, post them in the questions and Christian will read them at the end. So feel free. This is interactive. This is something we might start doing every other day or so just to keep everything topical. I was thinking, Christian, about having one of our detail friends on and talk about how to detail a car during this, too, which would be kind of fun.
We've got some clients getting really, really creative with what they're doing to disinfect the cars. They're doing a lot of videos where they're showing the customers what they're doing to maintain safety. And I know Dr. Lau's going to talk about that a little bit, too. And then speaking of safety, so obviously, L.A. is quarantined and everything like that. And I needed to go to the grocery store, so I really wanted to research and make sure that I was doing my part to be socially responsible. So I looked on the Internet and I found that that the best thing to do is to wear rubber gloves and then also a ventilator mask. And I'm like, okay, so that looks like everything that I need to do. And it was really awkward because when I got into the grocery store, I realized that the Internet lied to me because everybody else had clothes on, too.
That's funny. Are we cutting out for people or are we still there? Can you see us, Dr. Lau.
Okay, I can see you, I can see Christian.
Okay, perfect. So, Dr. Lau, welcome to service drive revolution. I really appreciate you doing this. In tribute to you, I'm going to smoke a cigar during this. Now, am I allowed more than one cigar a month if we're under quarantine?
No. One cigar a month maximum. And I would prefer if you didn't smoke it at this time just to keep your lungs a little stronger and healthier. Most of the people who die. Yeah, most of the people who die are succumb to disease or do worse. They have pre existing conditions and weak lungs are definitely a pre existing condition.
Okay, well, I'm not inhaling though, with the cigar.
Who inhales a cigar? Everyone. No one inhales a cigar. Come on.
Okay, so I won't smoke a cigar during this. So service advisors, as you know are. They're necessary in this, right? So service departments are open, sales are closed in most of the country. So we're not selling cars, but we are servicing them. And so service advisors have to interact with customers, have to get in cars that might.
You know, have the virus in them. And.
So.
What are your thoughts on how they can stay safe during this?
Well, so first, guys, listen, I don't. Chris said it fast. I don't really want anyone to panic. You guys are doing a really important job there and it needs to continue. However, the worst thing that you can do is panic and basically lose your shit. Basically.
Most of the stuff that I'm going to talk about, it's already been discussed. I mean, I just want to emphasize the importance of certain aspects of it, especially with you guys interacting with new people all the time.
With the virus in the air. It's essential that you guys start preparing for that right from the minute that you get up in the morning to the minute that you get home, basically. So doing that, keeping things in mind is. Is really what's going to keep you protected and safe. Okay, so Chris, you had sent a little bit of a snippet from the Canary Islands Hospital and you said that you sent it out to people.
No, I just sent it to you to see if it was legit because so many people have been sending me stuff and you know, I don't want to get caught up in the hysteria. So I always kind of run. You're my filter.
Okay, I thought you had sent this out to people. Okay, so then what I will do is I will sort of combine those two together. So basically the thing is to, you know, what you want to do is really at home. And this is going to be rather. Let's see here. Okay.
Every day you guys are out. Okay, Sorry. But you have, you know, change or get a new set of clothes. Why? Because the virus can attach itself to clothes. It can attach to clothes, you know, when you cut, you know, and then it needs to be, you know, you need to wash, basically the clothes thing. And every day you need to have a new set of clothing out there. Okay. Hot liquids are also, I was saying.
Is when you get home, jump right in the shower. Right, right.
Throw your clothes in the bath, Throw your clothes in the wash, jump in the shower, scrub well, wash your hands, and then rinse and repeat the next day.
Yeah, so the first part that you were telling me early on was the first step in this is for me to get my immune system up. Right, Right.
So, okay, let's talk about that. So, as I mentioned before, guys, the people who are compromised in some way, say, example, diabetes, blood pressure is actually a known factor. So you have high blood pressure. You are at a significant risk to get this and to go through a rougher course of it. You know, heart disease, you've had other sort of comorbidities, which obese. And, you know, you've got issues, lung issues as well. Those people tend to do worse. So the best. And why is because their immune systems are weaker. So the first thing that I've recommended to all my guys, Chris included, is to strengthen your immune system. So some basic things that you can do at home to strengthen your immune system. Number one, practice good sanitation at home. Okay? Wipe your door handles down. And this should be done every six hours, if possible, like at least once a day, twice a day. And don't think you're overdoing it, because you're not. Anybody touches a door handle, they've been out in public. It takes the virus. All you have to do is walk through a space and where someone has spread the virus. And you can do that up to what, two hours, three hours? About two and a half hours. You have it all over you there, Right. So it's in your hands. Wash. Keep good sanitation at home for yourself. Vitamin C, if you can get some zinc injectable or oral, that also helps a lot, too. There is a protein called colostrum. Yes, it's mother's milk, but that significantly boosts up the igg in your blood, which is your immune system.
And the biggest thing that you can stay protected at home or wherever is get a flu shot. Okay, look, last year, 80,000 people died from the flu shot. So far, we've only had 17,000 worldwide die of the coronavirus. So more people are going to be dying of the flu than the coronavirus. Now, let's just say you have, you get sick, okay? You go to the, you go to the doctor's office or you go to the hospital, okay? Chances are.
You probably got the corona. The flu. My wife works in Orange County. She's, she's running. She's on the, you know, she is the COVID19 person at her clinic. And she told me the other day she. They tested almost 60 people for coronavirus. Nobody came out positive. However, half of them, more than half, were positive for flu. So if you don't want to be sick, get the flu shot, basically. You know, that's going to save you a lot of hassle because you still have to go in. And then if you're sick at all, you've got to be quarantined, right? So decrease your chances of just being really, really, you know, you should be quarantined anyways, but just decrease your chances of getting sick because you still are more likely to get the flu than you are coronavirus. Okay, does that make sense?
