A Service Drive Revolution episode (YouTube video) hosted by Chris Collins with guest Jeremy. They discuss managing service drive operations during COVID-era social distancing ("how to pet the dog"), split-shift handoffs, postponed in-person training, viewer Q&A, and monthly compensation winners. The tone is practical and management-focused.
Foreign.
Welcome, everybody, to Service Drive Revolution. We have an exciting show for you today. We're going to talk about how we pet the dog in a world of social distancing. Also, our coaches were saying on a lot of their coaching calls that managers are coming up with ingenious ways of handing work over between split shifts and some of the downside of that. So we're going to talk about that. We also are going to answer some of your questions, and we're going to go over the comp winners for last month. How are you holding up, Jeremy?
We're doing good. The shop is very busy. Of course, all the training has been postponed for about 60 to 90 days as far as traveling around the United States and Canada. So we're hunkered down here. Car count is steady. A lot of big jobs. We're seeing a lot of customers.
