Short excerpt from a YouTube video by Chris Collins discussing how to evaluate technician performance when working on new vehicle technology. Collins contrasts minor human errors (loose drain plug, loose lug nut) with electrical comebacks and suggests grading new-technology errors with some leniency, comparing severity levels between technicians.
If every. If it's technology and it's new technology on a new vehicle, I'm. I'm grading that with a curve. Okay. Like, well, you. You've been around, especially somebody like. So let's say. But let's just say, for example, and I. I think this will make sense to everybody. I got a technician who, in his thing is left a drain plug loose. He's left a lug nut loose. And now he has a comeback on an electrical issue.
That's not good. No. Now, technician B has a comeback on an electrical issue, has a comeback on a. On a radio or something like that.
Yeah. The 10 is obviously the thing. Well, there's two tens in the other guy. Yeah, these. These are both, like, twos or threes, right?
