Service Advisors Need To Stop Being Average
Chris Collins and Christian argue service advisors should measure themselves against their own potential, not peers. They say raising daily standards in health, appearance, and habits shifts mindset and performance.
Chapters
Welcome, everybody, to Service Drive Revolution, the home for anybody with a service drive, with a shop, Anybody that loves the smell.
Of a shop in the morning.
Anybody who loves coffee that's been sitting on the thing too long and kind of turned into mud.
Nasty smell.
Yeah. Anybody that gets into the shop early and makes coffee. This show is for you. I'm Chris Collins. This is ChrisJohn.
Hello, everyone.
Today we're going to share with you how you cannot be average, how you can perform at a higher level and get out of the rut of being average. We also are going to talk about the news and our favorite super bowl commercials, which will be some surprises in there and some fun. And also in the news, Tesla is a huge recall.
Monster recall.
Monster recall. So that and much more coming up right now on Service Drive Revolution.
Did you watch the Super Bowl?
I did.
Oh, man, I did. I watched, like, the last half. I was in a meeting the first part, but I watched the last. But I did see the. The super bowl commercials today as we're filming this. So believe it or not, everybody, we film this early and then it goes up. So we're filming this the day of the parade in Los Angeles, because we're in Los Angeles now. There's nothing worse than a Seahawks fan that has to endure the Rams winning the super bowl at home and all the non. Now everybody's a Rams fan. Everybody's a Rams fan now. It's convenient.
He got mad at me yesterday because I was using Cooper cup analogies and, like, every time was like, me putting a knife into him. It was great.
That guy is like Gumby.
He's pretty impressive.
Yeah.
Yeah.
It's hard to perform. I hate him, but I hate him because he's not on the Seahawks.
Yeah. I think if number 10 goes blue and green, you're in good shape. Speaking of green, what are you drinking there?
Oh, this.
Yeah.
Once again, so most people are listening to this, not watching it, but I have. I make this little concoction every morning. So this is a. What is it? A one quart essentia.
Yeah, it's a big pour.
A little bit out, and then I put a bunch of stuff in here. By the way, who in the office has not caught Covid? You, me, this, and the flush that. I do.
The flush is good.
Yeah. I think has protected me. I think. I mean, now I get it tomorrow and all my talking is, you know, nonsense. So who knows if any of this is working. But in this, I have the iv, the little packet, the iv.
Oh, the ones that we used to get.
No, no, no. Not the ones in our arm. It's like an additive that is called iv.
Okay.
But it keeps me from getting cramps when I lift heavy. There's a scoop of the greens in there.
I have the certain kind of mushroom stuff in there that really is good.
Works really well. Oh, I have the Jocko pre workout.
Okay, nice.
A scoop of that. And then I have zinc, so I buy the liquid vitamins. So I have liquid zinc. I have liquid vitamin D. I have the. I forget the red stuff that keeps you from inflammation. It's like. I forget what it's called. And vitamin C in here. So I don't know. There's like 10 things in here. It takes me a minute to make it in the morning, but I drink it throughout the day and.
It'S good. So it's my vitamins. I think that drinking vitamins throughout the day is better than just popping a bunch of pills.
Yeah. Because I don't think your body can use them all when you take them in pill form because it just. I would assume it runs most of it through.
And I still do take. I still do take pills. But yeah, it's good.
Is as much as I want to pick up because it looks like pea soup, obviously, but pea soup, like it's not the prettiest looking drink.
It's green.
Yeah.
But split pea soup.
Yeah. With no actual soup.
Not urine soup. Split pea soup.
Right. Because that's better. But your logic works.
Yeah, no, I like it. So you want to. Let's start off. Let's talk about average.
Yeah. Great conversation.
What made me think of this is I bought this book. It's an old book from the early 1900s about average in business. And it just kind of is making the case that just about everybody is average. Even if you're unique in one specific area of your life. Like, let's say you're really good at math. Or let's say you're, you know, you're really good at playing pool. Or, you know, you're really funny. Like, you're really funny.
When you add that into everything else. Like, you know, work ethic, finances, whatever else. At the end of the day, that one thing of you being funny doesn't make you above average.
Okay, that's fair.
So most people going through life are average. And here's the, here's the sad part. 50% of people are below average.
How the heck does that work?
Just think about that for a second. 50% of the people listening to the big show. Right. Now are below average. 50% of the advisors out there are below average. 50% of the techs out there are below average. 50 percent of the service managers out there are below average. And just think like we think. Like, if you said, christian, you're average, would you see that as a compliment or would you see that as a neg? Like I'm insulting.
I'm insulted to the core.
And you'd be 50% better than 50% of the people.
Right. Maybe I need to. No, I can't.
So what if. What if you're 51%?
Like, I still think that's so crapper. Why can't I.
Better than half the people.
Yeah. It's not good enough.
But it's a funny thing, right? Like, when you think about that half the people are below average. Because when you think average and then just think, like, 20% of the people are just a little bit above average.
Right.
Like they're. They're average on a Nor. On a bad day. Like, you're not.
Yeah.
You know what I mean?
Like, you're.
You're basically average.
Yeah. And you are. You're really a culmination of all the different things about you. Right. Like, you're funny. But then I'm not this or whatever. I went to the doctor last week and I got. He diagnosed me as being colorblind, and that really caught me out of the purple.
I don't get it. What is purple?
Caught out of the blue instead of.
Oh, yeah.
It's so much better when I have to explain it.
I don't get it. But that's funny.
What's. I don't know. What's funny about that is the way you segue. I love that when you're like. Yeah. Cause you make me feel in the.
Moment like you're like, I'm participating in the conversation.
Well, not only that, but you're, like, almost agreeing with me. Like, you're making me feel like what I'm saying is really good and smart, but the whole time it's just a delay. It's a deflection to your incredible segues. Yeah, they're pretty. Segways are not average. Your Segways are. Are 100% better than most people, for sure. They're incredible. And this happened the other day. We were doing something, and you started saying something kind of like that where you were like, well, do you know what. What happens when you re. Roof a. Like, you said something like that, and I was like, holy cow, he's going into a joke right now. But you weren't.
I was serious.
You were dead serious. And I was like, so disappointed.
The hardest thing is getting taken seriously.
On a zoom or something. I forget. But I was like, oh, my God, he's sick. Like, that's hilarious. This is the wrong place to do this, but okay. And no, you were serious, but your segue felt like one of your. Like I was at the doctor, like out of nowhere. Right. So funny. Yeah. So think about that for a second. 50 of people are below average. Oh, 50% of the people listening to this.
Right. Sobering is what that is.
Yeah, it is. And people are comfortable with that.
It always.
Is a interesting insight into human behavior and psychology when you're talking to somebody and like, I do a lot of strategy sessions and you're talking to a dealer or a service manager.
And.
They don't even, like, they don't aspire to be the best in their town, let alone their market. Like when I, like.
No joke, I've been offered, especially when I was younger, I was offered like, you know, equity in a dealership to go run it and a ton of money. And do you know why I passed on everyone?
No.
Because they had no. There was no path that I could see to make them number one in the country. And if I was going to go run. You want to be the best, I think we should try to buy a Land Rover dealership in Los Angeles, one of these around here. Because we could make it number one in the world and we could run the service department 24 hours a day.
And always have work even.
We would still be booked out a week. Yeah, yeah. But like, we could lead with service. We, you know, because inventory is harder to get. I, you know, from running a top selling dealership. I know how to get inventory too. I know ways to play that game. But.
I would only consider that if I saw a path to be number one. Now, maybe we landed number two, but I would never go into a situation.
Understanding that I was just gonna show up every day to do the same thing. And there was no, There was no chance of shooting for something. Right.
Yeah.
I just, I couldn't. I couldn't do it.
That's funny. It's one of the best pieces of advice that you ever gave me. You said, you told me this like six years ago or seven years ago. You said, never play a game you can't win.
My mom used to say when I was a kid, she would say, you know, and she was saying this in a way, like, I should change my behavior because she would say, you know, sometimes, like when kids want to play a game, you don't know how to play, you won't play.
Right?
Right.
So if there was some sort of sport that I didn't know how to play, or there was a board game or they wanted to play chess, and at the time I didn't know how I learned how to play chess. Later I wouldn't play because I would watch. But I wasn't going to play something that I didn't have some sort of an advantage or some sort of possibility of, you know, competing. I wasn't going to put myself in that, in that situation. So now you could say, like, that's not healthy because you're not giving yourself new experiences. And maybe there's something to that. But back to my original point. What always blows me away is that people go through life and they have no, no concept of the idea that there's so much more. And all they have to do is put energy into it. Like, all you have to do is, it's almost like just turning your vision towards that idea that you could have the best customer experience. Like, it's funny to me that a lot of people pride themselves on, oh, we love our customers, we take care of our customers. Which is code for we're terrible, we have bad systems and we don't know what we're doing really is what it is most of the time. Because you're not saying we want to have. Because here's one thing that we understand about performance is if you wanted to be number one in the country at something, if you wanted to have the best customer experience.
Anyone who has gone after that as an endeavor understands that that's a journey, not a destination. It changes the way you ask questions, it changes the way you talk about things, but you don't talk about things in absolutes. So you're not going to say we have the best customer experience. When, when I talk to a dealer or a manager that's performing at a very high level, they will say something to this effect. They will say, boy, we really care about the customer experience and we're always trying to make it better. And then they'll ask me a question on what I've seen out there in what other people are doing.
Yeah, the slight edge. Right.
But when somebody says something that's a close ended, you know, statement like, we care about our customers. It's more like, hey, let's just get that out of the way. But really it's, it's a, you want to feel that, but you don't really care about the customers. So chances are if you're watching this, your average or below average, and I'm going to give you a couple key.
Things that can change your trajectory and help you perform at a high level. Just these, these. It's really two things that you would change. But first we're going to do the news and then we'll come back and we'll talk about that.
Automated vehicle inspection systems are a drive through AI that, that essentially records the condition of a vehicle without the use of a technician or service advisor, essentially giving a report to the customer about the condition of the vehicle. Everything from brakes, tires, fluid leaks, suspension issues, safety issues, all without the use of any kind of human. So they're saying that that's better than the traditional method of doing a multi point inspection and service advisor. So can't wait to hear what you think about that.
We'll have to see, like, I don't know, how do you, how do you measure brakes or check the condition of coolant or whatever?
Like how are you doing the color of brake fluid?
I guess, are you doing that through AI? Like you can't even see the, like a lot of cars now will tell you through the brake sensor. So maybe they're doing it that way and they're not actually looking at the brakes. They're tapping into the OBD2 or something like that.
I don't know. I'm kind of on board with this idea because I, I'm pretty worn out on people saying how much am I going to get paid to check over that car? And I can't get my people to do inspections that'll do it.
I don't think it'll make sales go down because we're put, you know, we're giving energy to the inspection and the process.
So yeah, here's a whole company founded on the fact that looking over cars is important. Good job, uvi. All right, here's my favorite piece of news. There's been a recall. Chris. Tesla, my beloved.
Have you taken yours in?
No, I've never serviced that car.
You have a recall?
Yeah, I'll get it done.
Don't you have to take it in eventually?
Well, actually this might not apply to my car, but Tesla vehicles are being recalled over the fart noise.
So the fart horn.
Yeah. So no longer will you be able to fart at people.
That's funny, I thought that the fart was just ingenious in itself, but the fact that it's being recalled is anybody.
Who hasn't ridden in A Tesla. Let me tell you something, first of all. Well, previously, I guess to this recall, you could make the horn be a goat, a fart, like all kinds of stuff. But also it has whoopee cushions. So you can do it in seats where people are sitting. You can play music as your horn. You can play music through the speakers. I mean, it's a little. They're using technology in a different way, but it's interesting that they're getting in trouble for that.
Yeah, they're trying to not take themselves too seriously. I think it was a good move. I'm sad to see that the fart noise is going away, but.
But it's funny.
That's all right. Okay.
You want to talk about super bowl commercials? I do.
There was a.
On my list, there was a crop. There was a crop commercials. So a trend I kind of have noticed with the car commercials is it seems like car companies are. Are having a little bit of a midlife crisis in the sense that companies that would have previously been all about performance in their commercials or the value of the vehicle now have gone away from that because Tesla's performance is so far out in front that they can't talk about the performance or show off the performance. Because, like, if you think about previously, like, if I told you how many BMW meetings I sat in and how many times my commercials would get rejected by BMW to get co op, you know, because they always want a car moving. If you. If you look back, every BMW commercial, the car is moving, or even in a picture, it looks like it's moving.
That's funny.
So it looks like the photographer at the last minute went like this. Like they jerk the camera like it's moving. But that was their thing because it's all about performance now with the introduction of electric vehicles and performance not being the thing, they're. They're all over the place. So that was one of the super bowl commercials, was the BMW with Arnold Schwarzenegger, where he's Zeus.
Yeah. And Salma Hayek.
Yeah, and Salma Hayek is his. I don't know, queen, whatever that story is. But what goddess.
Who gives up being Zeus to move to Palm Springs?
Lord only knows Zeus wants to live in Palm Springs.
And then somehow his life is saved by an electric BMW and, you know, whatever. It's. It's a terrible commercial.
It's pretty rough.
Yeah, pretty rough. The other one that I thought was terrible is the Toyota one. So same thing. Like Toyota, in. In essence, if you understand marketing and psychology at a deep level, like, I Do. What is a Toyota selling?
Reliability would be what I would think. So reliability can, can be communicated in a few ways, but it's value.
Okay, yeah, right.
It's value. And reliability is a part of that value. Okay, so that's.
This commercial start. Your impossible is 90 seconds. So it's a longer super bowl commercial of a story about two brothers and one is. Is going blind or is blind.
He went blind.
And they, I don't know, they're fast skiers or something. They do like cross country skiing together. Yeah, it looked like that is a tandem. At no point during the commercial do you know it's a Toyota commercial.
I had no clue until we talked about it.
At the very end they say, start your impossible and then Toyota comes up for a second the logo. Talk about a midlife crisis. It has nothing to do with cars. And if like. So if you're trying to be Apple, Toyota and you're trying to sell lifestyle, like. So in an iPhone commercial, Apple is going to have people taking pictures of memories, weddings, you know, experiences, surfing, like all these crazy things. But in the commercial, the whole time is an iPhone.
Yeah.
Nobody's gonna remember that that's a Toyota commercial. Because it makes no sense that two guys doing cross country skiing have anything to do with the Toyota. It's not like the Toyota got them there. It's not like they were late for a championship cross country race and the Toyota got them there through the snow. The Toyota has nothing to do with their story.
That's right.
It's a. It's. I mean, you're lighting money on fire. I don't think anybody connected with that whatsoever. No, I mean, it is funny that when we brought it up, you're like, oh, that's right, that was a Toyota commercial. You remembered the story, but you didn't remember that it was Toyota. The Nissan. Eugene Levy.
I thought that was great.
You did?
I did.
So Eugene Levy has a show called Schitt's Creek.
Schitt's Creek.
Schitt's Creek. What's funny about that? So it's the Nissan Z. Yep. And they're, you know, doing all kinds of action stuff in it. Eventually, another kind of longer commercial. What's funny in these car commercials is a lot of them are filmed right here, 200 yards from this office. Right. Like literally on, on Sundays, Figueroa, right down the street will be closed off and they will be filming car commercials. But what most people don't know is the car usually isn't in the filming. They are filming this kind of robot looking thing that then they digitally put the car on. And one of the, one of the cuts in that Nissan commercial is a bridge that hasn't been here for four years, I think that's torn down. The fourth street bridge. It's in all kinds of commercials and TV shows and movies. Like it's a famous, famous, you know, LA landmark that is filmed on. They are imposing the car on a robot from footage that is, is old. Like it's impossible that that new Z was filmed on that bridge because that bridge hasn't been there. That's the magic of Hollywood. I love it. And then. Yeah, a lot of scenes from. Right, right here.
Yeah, definitely. It was a local commercial.
The robo dog Kia.
What'd you think of that one?
I mean, anything with dogs. You know what I would love about a robo dog, bro? If it was like close to a dog.
That it doesn't have to poop.
No, that's not it.
Okay.
That. It doesn't drool.
No.
No hair. No.
Good lord. It doesn't die. Oh, yeah. Dogs don't live long enough. Like, they don't live as long as they should. Like, my Lola is getting old and like I look at her sometimes and it's like, oh, mama. It makes me so sad. Like I think that when I get it, like every time you get a dog and then you lose a dog, you're like, I'm never getting a dog.
Yeah, you need a break for sure dog.
Cuz, you know, you gotta have a dog. But yeah, the robo dog would be around. You just update the software. You could get new armor, whatever.
Yeah, forever. Color it. But that was one of many electric car commercials. Yeah, that's what I wrote down there.
But.
The robo dog, in a sense, the car was in the commercial. Like I thought that was a. That. It's interesting to me that Kia seems to be advancing pretty fast. They seem to be gaining market share in their marketing. Kind of has like a confidence about it where it's like, hey, we got design, we got value. You know, they're hitting all the, they're hitting all the spots. Right, right.
Yeah.
Where it seems like Toyota is kind of. They're searching for something in a sense.
Do you get that vibe maybe a little bit from. Definitely from the super bowl commercials, but just in general, I think Kia is on the design come up. Yeah, they change their logo. There's a lot of things I think they've done. That new electric vehicle definitely looks more modern and has that edginess to it that Toyota doesn't have right now, but.
The best super bowl commercial by far. And it's funny that it was lost on a lot of the younger kids here. They didn't understand it was the Sopranos Chevy Silverado commercial. When I saw that commercial, I was like, oh, this is next level. Like, that is genius because it makes you think, like, hey, the Sopranos might be coming back because they took the intro. If you didn't see it. They took the intro of the Sopranos that were. They're going through the Jersey turnpike, and it's like, woke up this morning, got myself a gun. But it's not Tony driving. It's Meadow, his daughter, who's much, much.
Better looking than Tony.
Oh, yeah. And so, like, you think, like, oh, you. If you brought back the Sopranos, that would be a genius storyline that she was now the boss.
Yeah.
Like, she was having people, you know, knocked off and whatever. And then at the end, she plugs in the truck and then hugs her brother from the show. And, like, you could see a storyline where he's like, number two and she's the one running the family. How great would that be?
So cool. I. I will agree with you, though. I was so amazed that, like, I thought everybody knew who the Sopranos were. And, like, it made my. My blood pressure went up a little bit and I was like, oh, yeah, and your head starts to bob. That'd be a cool. That'd be a cool reunion show.
That'd be fun. Okay, that's it for the news. So how do we stop being average? You have no clue what I'm going to say, do you?
I don't. This kind of makes it fun. I've got my own idea, but I want to see what you say first.
Chris, Joan and I have not talked about this. Also, this is kind of a.
Prerequisite a little bit to what I'm going to talk about on our upcoming coaching meeting. So we have our quarterly coaching meeting. We've been doing them virtually during COVID and this is one of the virtual ones that we have coming up next week, is it? Next week is next week, and I'm going to talk about something sort of similar, but it's about, you know, it's more about performance and.
You know, basically how to hijack performance.
At a high level. But the first part of this is you have to understand how average works and how, you know, how you get away from that. So the first thing that you want to do if you want to stop being average is stop measuring yourself against everybody else and start measuring yourself against your full potential.
So stop looking at what everybody else is doing and start looking at what is your full potential. Now, that's a scary thing because there's Elon Musk.
Yeah, that's a good point.
And maybe we don't all have the IQ of Elon Musk, but if you look at your full potential.
It'S.
It's.
There's a pretty big gap between where you are right now and where you could be now. Why do we compare ourselves against.
Everybody else instead of our full potential?
Because it's easier.
Yeah. And we can pick the audience for sure. Right. Like, well, I'm better than that guy.
Oh, yeah. Like, most of the time when people are referencing other people's performance, they're going to reference somebody that is a. You know, going to make them feel like they're okay. So maybe they're doing a little better than them. But if most of the time what you hear, especially in our industry, and you guys are going to laugh when I say this, is that if somebody is outperforming us and we compare ourselves to them, we then follow it up by. It's their market. They're lucky in some way the numbers aren't true, whatever it is. This happens in 20 groups all the time where people are like, but it's the Liars Club. And I always say, well, even if it's the Liars Club, why don't we pretend that it's real so it gives us something to shoot at? Why don't we just pretend that it's real, whether it is the Liars Club or not? Why do we need to make ourselves feel better?
Yeah. I think the true Liars Club, I was gonna. And I was hoping that was where you're headed with this. So thinking about that, you know that half of people are below average. How many people in that half identify that they're below average?
None of them.
They are in complete denial. So the Liars Club is that people aren't honest with themselves about where they stand.
No, because it's a protection mechanism. Like, if you're not super motivated and you don't want to attack that gap between what your full potential is and where you are right now. The easiest way to keep yourself from committing suicide is to create a narrative where everything's okay.
I mean, that's just human nature. Because otherwise the world is too brutal and it's too depressing. And we, you know, we would. Yeah, we. We would be very down on ourselves to. To a detrimental Level, like not, not good. But when you look at full potential and you look at it as a game and it's fun and you kind of, you, you know, you're comparing yourself to yourself and not to others and you stop paying attention to what others are doing, that can be really, really.
Inspiring. Yeah.
If you get past the scary part.
Yeah, I mean it is, it is kind of fun to think about, right?
I mean, it is. Okay, so what do you think about that? What I. Yeah. Does that resonate with you? Like, stop comparing to others and start comparing yourself to your full potential.
So the only question I have for you is, so if you're someone that's saying, okay, I'm buying what Chris is saying, I'm interested in this journey, how would you identify what your full potential is?
Well, it should be in reference to where you're at today. So if you're a service advisor, is your full potential to be the best service advisor in that drive?
So I don't think so. Personally, I would say that it should be the best in the brand or the best in the country.
Well, just come along with me for a second because I was going to get to that. Okay, but if we have a service drive and let's say there's five advisors, only one of them is top.
That's right. So you have to, you have to.
More than half of them are average or below.
Right.
So let's assume that some of the people listening to this aren't top in their service drive.
Right.
And so could you just, you know, think, well, the full potential is I could be number one in my drive.
Right. Okay, that's funny to think about. So only, only two in the whole driver. Above average.
Yeah. Full potential. Could you be number one in our comp. If you're in our system and you know, you know our advisor comp and the awards we give out every month and all that, could you be number one in that? Is that your full potential could be. Could your full potential just be pay if you're a commission, if you're a tech and you're flat rate, could your full potential be to run at 150%?
Yeah.
And so now what happens in your mind if you're running it 90% and you say, well, my full potential is 150%. Now what do you. What excuses are going to come into your mind?
Especially valid ones like the parts department.
Parts department, service advisor. I only get the warranty tickets. The service advisors never call, they can't sell anything. I never get the good work yeah, yeah.
So now we're on a, we're on a, we just turn the car around and we're headed back to below average.
That's right.
Right. And so you, you know, you have, you have to work through those things now. Maybe you need to go work somewhere else. Maybe you need a new, a new shop to work in, you know, whatever it is. But your full potential is, is different than what you're doing right now. For sure. Everybody listening to this, your full potential is different than what you're doing right now. So I think to answer your question, it's individual. And you can start small and have some wins, gain some confidence. Right. A big part of why people don't do this is self esteem. If you start small and you get some wins, then your self esteem starts to come up, you feel good, that's contagious. And then you start to think bigger. So like, let's not wake up tomorrow and say, hey, we're going to be Elon Musk and we're going to go to Mars. Yeah, but could we be the best where we are? Could we be the best in the market? You know, could we make more money? Could we collect more customers, whatever it is?
Right, Yeah, I think that's a good way to say it. Like if you're above average, you make money. If you're below average, you make excuses.
Number two.
Thing that is keeping you average, and this one is funny and not funny, which that's something you'd understand very much. So.
Most of what you do is average. All day you drink average coffee with average processed fast food, driving an average car, wearing the average polo you got for free at the Top Dog event.
Those are nice polos, right.
You show up with average energy, your health is average. And so if you want to live up to your full potential, you have to understand that the hobbies you have, the clothes you wear, the coffee you drink, the food you eat, all of that is contributing to how you feel about yourself. And if everything is average, you'll be average. So you might want to get yourself maybe a little pour over coffee and treat yourself in the morning and make yourself feel above average. You might want to, you know, buy a jacket or buy, buy a pair of shoes or something that you feel good wearing that is above average, that you get a compliment on every once in a while. Right. Why don't you, why don't you buy a car that's a little better than what you would normally do, but is an average? So when you, every time you drive to work you're in the frame of I'm above average. But you got to, you got to kind of tell your subconscious and prove to your subconscious that you're looking for things that are above average and you're not settling all day and the meals you eat, the clothes you wear, the friends you have, your hobbies, whatever it is like you, you have to prove to yourself that you're better than that in order for your subconscious to believe that you're serious about.
Blows me away. When you, when you see people that are average or below average, that they aren't, they don't work out, they don't treat themselves like anybody that's special. They, the con, you can tell the conversations they have with themselves in their head is that they don't even really, they're going through the motions, but they don't really like themselves. They don't care. Like they would treat us better than they would treat themselves.
Not even a comparison on that for sure. I would say a lot of what we do with coaching is about helping people to see a better version of themselves. Yeah.
You know, when people say, I'll give the shirt off of my back, that's not always a good thing. Sometimes you need to think about, well, when I give myself the shirt off of my own back, sometimes you need to start with yourself in that sense. And I'm not saying that in a, hey, you should be selfish and you shouldn't care about other people, but you will, you will contribute more to your customers, to your business, to everything. If you feel better about yourself, if you're more positive, if you're healthy, if you have energy. And the truth of the matter is, is if you, if you're eating better, if you're treating yourself better, you're going to have more energy, you're going to have a better quality of life, you're going to make more money, you're going to have more friends. It, I mean, it's a simple, simple recipe, but you know, we, you know, we all want to go to a Tony Robbins event for five days and, you know, go through some, you know, walking on coals and all that. But the truth of the matter is, is you can just start treating yourself a little bit better inch by inch, and it'll happen naturally because it'll, it'll raise your self esteem and it'll raise your vision of yourself. Right?
So those are the two. Stop comparing yourself to others and start comparing yourself to your full potential. And then the second one is, stop doing average stuff. Stop eating average food. Go treat yourself once a week to an amazing meal that inspires you that you know that that was made by somebody who wanted you to have an experience when they made it. Like, they're like, I'm making this. So the person that eats this feel something. Not just eating to eat and go through the motions, right? Go, go look at, you know, art or listen to music. Go buy yourself a stereo that plays music that sounds better than just an average Bluetooth speaker. Like, up your level of what you expect for yourself because those things kind of feed your soul. Like it, it makes you think that you're worth more.
By doing that, by hijacking that.
Good.
So remember, if you're on a crashing plane, like the plane's going down, you have to put on your mask before you help anybody else. So it doesn't mean that you're selfish. It means that you're better at serving others if you're healthy and you're taking care of. So think about that. So let's just recap the two. The first one is.
Stop comparing yourself to others because everybody else is average in some way and start comparing yourself to your full potential. And inch by inch, start to shoot for your full potential, gain confidence, manufacture wins for yourself, and start thinking above average, like it'll happen automatic. The second one is stop doing average stuff, stop eating average food, stop, you know, average coffee, average clothes, average car, and treat yourself. Listen, you know, once a week, go somewhere and have a meal where the person making that meal had an intention for you to have an experience like there's some passion behind that meal that you're eating. Go, go listen to music that is created by somebody who has spent their life, you know, in the endeavor of having an effect on you. When you hear the music, right, Go get a stereo that's better than a Bluetooth speaker and, and enjoy music that, that's a little bit better. Art, food, coffee, like everything, all of that will feed your soul, but it will tell your subconscious that we deserve more, we think more of ourselves and it'll have a calm compounding effect. So, yeah, that's my, my wish for you is to think a little bit higher. Let's raise your self esteem. And at the end of the day, that's going to make you have more fun and you're gonna be irreplaceable in the marketplace. You'll be the most desired leader, the most desired advisor, tech, whatever it is, because people will just sense there's something different about you because you're treating yourself different. So start with you and then build from there. Thanks for tuning in and we will see you next time on Service Job Revolution. That was good. Thanks so much for watching this episode of Service Job Revolution. We're uploading new stuff every day, so make sure you subscribe and click the bell icon so you don't miss out. If you have a question you'd like us to answer on the show, call 8333 Ask SDR and we'll answer your question on the show. That's 8333 Ask SDR. For special deals on our books and training, head over to offers.chriscollinsinc.com now that's offers.chriscollinsInc.com calm. I'm Chris Collins and I'll see you in the next video.
Coffee, average clothes, average car. And treat yourself. Listen, you know, once a week go somewhere and have a meal where the person making that meal had an intention for you to have an experience like there's some passion behind that meal that you're eating. So go, go listen to music that is created by somebody who has spent their life, you know, in the endeavor of having an effect on you. When you hear the music, right, go get a stereo that's better than a Bluetooth speaker and enjoy music that's a little bit better. Art, food, coffee, like everything, all of that will feed your soul, but it will tell your subconscious that we deserve more, we think more of ourselves and it'll have a calm compounding. So yeah, that's my wish for you, is to think a little bit higher. Let's raise your self esteem and at the end of the day, that's going to make you have more fun and you're going to be irreplaceable in the marketplace. You'll be the most desired leader, the most desired advisor, tech, whatever it is because people will just sense there's something different about you because you're treating yourself different. So start with you and then build from there. Thanks for tuning in and we will see you next time on Service Drive. Revolution was good. Thanks so much for watching this episode of Service Job Revolution. We're uploading new stuff every day, so make sure you subscribe and click the bell icon so you don't miss out. If you have a question you'd like us to answer on the show, call 833-ASK SDR and we'll answer your question on the show. That's 8333-ASK SDR. For special deals on our books and training, head over to offers.chriscollinsinc.com now that's offers.chriscollinsInc.com I'm Chris Collins, and I'll see you in the next video.
