Transcript excerpt of a conversation led by Chris Collins about setting aspirational goals. Speakers discuss desired outcomes such as improving health/fitness and business targets like customer satisfaction, a 40–45% target, and smoother processes for dealerships.
You wanted.
A different outcome, so you felt unhealthy.
You were.
Heavy, and you wanted to get in shape. So what.
Specifically was the.
The outcome that you wanted? 45. So that's pretty aggressive. So we would.
Say, like, dealership would.
Come to us and they'd.
Say, we want to have the best customer satisfaction numbers and.
We want to be 40%.
Net to gross.
We want our.
Processes to be smooth.
And we want it to look easy.
