Smart Ways to Overcome Parts Shortages | SDR #264

This Service Drive Revolution episode (host Chris Collins with coaches Cliff, Grant, Hoagie, Christian) discusses tactics to overcome automotive parts shortages caused by strikes and supply disruptions. After comedic banter and office anecdotes, Cliff presents five concrete strategies for parts managers: anticipate new-model needs, use bulk/purchase discounts and ASR, seek alternative suppliers (aftermarket/salvage/dealers), search online marketplaces, and build a network of sources. The episode blends practical advice with humorous storytelling and ends with show sign-off and CTAs.
Chapters
Welcome, everybody, to the big show. This is going to be fun. So put your seatbelts on. Today we are talking about the very controversial and important subject of strategies to overcome the parts shortages.
Also, just the direct connection between having a hall pass with your wife and back order parts, which is going to. This. This is going to change your life. You do not want to miss this, so stay tuned. So that and much, much more coming up on Service Drive Revolution.
So we have. We have a special series here for everybody because this is our top dog week. So all of our team is in town, and we've asked a few of the coaches to come on the show because they. They are very knowledgeable and have a lot of great ideas, and we love hanging out with them, and we thought it'd be fun to have some conversations that you can kind of eavesdrop on and hopefully pick up some. Some good stuff. So Cliff, Grant, Hoagie, and then everybody knows Christian.
And we'll get to the subject at hand momentarily. But.
I asked this question earlier. I was asking everybody about the Taylor Swift thing, and I was saying.
How mad are the Kardashians that they didn't think to, you know, hijack the NFL the way that Taylor is? Right, right. Because I think it is a competition for likes and views and just eyeballs on you. Right. And they. They're weaving that narrative into the NFL, which is interesting, I think. Right, Absolutely. There's nothing bigger than the NFL. I know the Kardashian state basketball players and that sort of thing. It was brought up that Kim dated Reggie Bush.
She did.
But I think it's a different time now, maybe. And there's nothing bigger than the NFL. Like, nothing. I mean, did you guys see the eyes? We have somebody that works here in the office. She's a sweetheart, but she's from the Ukraine, and she went with us to an NFL game. And did you see her eyes?
Like, she couldn't believe it.
She's just like, this is. This is America. America, the good and the bad. And do you see she kept turning around and watching all those fans above us dressed like luchadors or whatever they were doing, screaming and yelling like their life depended on it. It's pretty. Pretty funny. And so then your point was that you should. You should date a Kardashian.
Yes.
And somehow embezzle money? What were you saying?
Yeah, I think I should get the money up front. Like.
Like they're gonna pay you to date you.
Of course they're gonna pay you to date me. Yes.
I don't know that. No, that was a dog.
But aside from that, it should have been assumed.
But I mean.
But I think if I could pull that off, like, I probably should have done that.
Well, you got to have goals. Let's say, you know, shoot for the moon and.
Right.
Land what I like in Compton. I like how he just assumes, like that's going to happen. Like, he's like, I'm just going to do that.
Like that.
So then the first thing I think is, well, what about your wife? And you're like, well, you don't think she would for a million dollars? And I was like, probably not.
Well, I.
Several.
I said probably. The first step is I've got to decide on how much it's going to.
Need.
Do your wife and you have a conversation about hall passes?
No, never had that conversation.
Oh, well. But she listen to the show or does she only listen to parts?
Hold.
She parts old for sure. Now that I'm on this one, she of course is going to listen to this one. So it's probably going to open up now and I'm going to have to have that situation.
So, so where would, where is. Let's just, let's just flip this really quick because poor her. First of all.
When are you willing to give her a hall pass? Like, what are your conditions? Just because if she's listening. Let's just, let's just get that out of the way. What are your conditions for all pass?
But that wasn't the question. I don't want to flip that.
Will you.
That may be.
No, I want to flip it. I'm not asking for another show. It's a whole another.
That was.
No, we got time. Trust me, that was legitimate.
Corey, why is your leg shaking?
So wait, yeah, when does that. You were so casual with the Kardashian thing. Like when. So if, if, if your wife wants to date Reggie Bush.
I feel like when Hoagie came in.
Earlier and his head was so NFL player. Does she get a hall pass?
This.
Depends on what level of NFL player.
Oh, like if they're on the veteran minimum.
Scale, he has a quarterback for the Chargers. What's that guy's name?
Or Jake Herbert.
Isn't he the highest paid guy and doesn't even make it like 15? He's 59. Okay.
What if I'm probably top five, highest pace.
He's young, though. That would be hard, wouldn't it? Wouldn't you want her to kind of have a hall pass with an older guy? Like, remember la, Damien Thomason walking Around like, like maybe somebody a little older. You don't want her dating a 22. A 24 year old making 50 million. Do you think a couple million are gonna sift you?
I'm gonna say yeah. 25. Yeah, maybe I can get 25 out of this.
Because as long as you're willing to pay the bill.
Yeah, he's gonna write a check.
We told you you could talk about relationship advice on this show.
The 8333. Ask STR. Nobody ever asks us marriage, which I. I feel like. How many times have you been divorced?
Seven.
Yeah.
So we're clearly experts, but they should ask marital advice.
I think so. It's a big part of being successful. Like, you got to get that stuff in order. Right. You can't. You can't fight at home and then go to war.
That's right. Yeah.
Boy, it's funny how quick you got quiet.
Yeah.
The way you flip this. That is awesome. I was really enjoyed watching her.
He's like a d. Okay, so then tell. Tell everybody. Because my Missy.
Was telling me. So my significant other was telling me that you guys were in the kitchen when you got here. So the kitchen here in the building is new. So Missy and Luis and everybody, they designed a kitchen for having a chef in here when we have events so we can cook for people. And so it's a pretty nice kitchen. Like, they did a good job. Right. And it's big and it's more. It's semi commercial kitchen. But.
You guys couldn't figure out how to open the drawers. And then your first thought is. Is what?
My first thought was you running an experiment on us.
Yeah. So what would that. Because that's hilarious that you guys think that would melt the kitchen.
All the work.
I'd be like, hey, Bissy, by the way, can you work in some hidden cameras and whatever? To what? To then if you couldn't open a drawer, what would that prove? Like, what am. What am I. What is my psychological warfare there?
That I'm doing our. Our thought process and maybe like it's solving a riddle and solving a puzzle. Can you open the drawer?
Like it would lead to another thing. Like it's an adventure.
Yes. Like, like you're sending like an escape room. Yeah. If they can set the. And they can answer. You open the drawer under 10 seconds or something like that. But we push the drawer, Touch the drawer. To be fair.
If you're walking up to it, you don't see the handles. They're hidden handles.
Yeah, but that's how you Chose to have it.
Right.
Right. Nothing. I mean, that's what they. That's missy, y'.
All.
Missy. Like that. And. Yeah, it looks good.
It looks great.
There's no. I think the point is, is that color and the way it's designed. The handles don't compete because they're.
Yes.
They're not so much. Well, they're hidden, but they're above at the top. So they're under the lip of the counter. So you would have to reach up. You would basically have to know that they're at the top. Right. But once you stick your hand up there, it comes right out.
And just so you know, everyone struggled with it except for the 16 year old.
Oh, he walked right up, grabbed it and opened it.
Oh, yeah.
When I got here, that there was no. Hey, Okie. It's been so long. How are you? Great to see you. Hey, try to open that drawer.
Just walked in with my panic. Like, never met my wife before.
No.
It's nice to meet.
Hey, try to open that drawer.
That's great.
I'm glad everyone did the same.
What did you say about me? That you guys think that I would. That I would go to that much work to playing. Why you're not saying play a game like I'm. I'm meant I'm mentally trying to do it.
Yeah.
And experiment.
The good thing is some sort of.
Mentalism in under 10 minutes because otherwise a homeless crackhead would have fallen through a skylight. So.
So hard to clean up.
It's so funny. It is great.
But it was a fun time.
Yeah.
That was good.
You figured it out. Yeah. We got this spoon or the fork?
The fork. That's all I was looking for. And I could.
You guys have done a good job, but you know more about what's going on in the kitchen than I do. You knew there was beer in there. I didn't know that there's beer in there.
So we found those pretty easy.
You.
Yeah, I just opened the door.
You have come and conquered very quickly. You know more about it than I do now.
So super inviting.
Took ownership.
Yeah, absolutely.
Yeah. Yeah. What do you guys think of since you've seen it last? It's come. Come a long way.
It's changed a lot. Absolutely.
It's been fun to watch the stages because I came or remember on a year and a half.
Yeah. The green screen days. Right.
Yes.
When you came out a long time ago and we were filming.
Right.
There's before and after video in the making. It was pretty dramatic. It's so and then we interview, we interview Eric and Luis and everybody, you know.
Oh, that'd be great.
I mean, just the gold wall.
So that was before Cliff got a big head. That was when he was, that's when he was humbled.
Why do you know when he was just Cliff.
Yeah, when he was just Cliff.
That was the stone.
So just for, for everybody kind of coming into this cold, you know, when, when our team is walking around, people will run up to Cliff and ask for an autograph because he's, you know, on the number one podcast and Parts.
Yes.
In the parts stratosphere. And so there's a little, there's a little inner jealousy, I think, going on.
Yeah.
From the popularity.
Yes, of course. When I have to have the autograph booths and you have to run security and. Yeah, there's a lot going on there. I mean, I got my own action figure.
Seeing the action.
Fig will have their own action figure.
No, but I haven't seen this action figure yet.
Really?
Production.
No, I mean, I've seen pictures.
I haven't seen the.
Oh, I'm sure we all have one coming for Christmas. Guarantee that's going to be under your Christmas tree.
Yeah.
So much for surprises. Okay.
We always look for toys. I'm looking forward to that.
We're gonna make it a bobblehead. So it's to scale.
Yeah.
You know, there is a Chris Collins bobblehead. You remember that?
Yeah, there's been a.
So, yeah, he was the first one.
Well, I think, I always think he's, I think, less of a different. Different than Jack Nicholson over here. I, I, I always find that stuff weird.
I just find it awesome that you do the Make a Wish foundation, that you make people's wish come true. And Yacht his own podcast. That's really awesome.
Well, what was. We went to the football game. They were asking for my autograph. Like, Dax, come up and ask for my.
Yeah, yeah. He needs parts for all his cars. It's an important, important element. Speaking of parts hold. So let's talk about the subject at hand, because we have, we have a strike going on, which is creating ripples in the logistics of parts getting to the dealerships and then making it harder to fix things, you know, et cetera. So what are the strategies that you see that we can overcome the parts shortages, you know, directly to the, to the, you know, ones putting people on hold in the parts department. Yeah.
So with the strike, with the backorders that take place, it's nothing new. It's taken place throughout all of our career. We've seen it over multiple times. It's nothing new. And so the first kind of the.
Every time it happens, it. Everybody makes it seem like it's the worst. It's never been worse.
Yeah. So the narrative is controlled there. And I guess what I want to start with is I want to think beyond now that I want to be strategic. Strategic in my planning, that I want to think beyond today, that I want to plan for the future. And, and maybe even more so than that is, I want to think beyond what's going to happen and start anticipating things happen. So I know, for example, new model cars are coming out. You've been a high level technician, you've been extremely high level service advisor. And as a parts manager, I want to plan beyond. I want to plan for that. Like, I want to make a plan for that. So I want to start looking at new model stuff and start making a decision on those parts, testing them, you know, adding them into my inventories to, to monitor. I may extend my phase out on that kind of item there, but new model parts are kind of the, the basis for where I want to start.
So you're going to have a, a healthy inventory of the new stuff even months before you need it?
Yeah, I want to plan on that. Like how frustrating it. We've all run into it as directors, right? The new model comes out, first oil change, first oil change comes in. And what happens down here? The filter. But what did we do beyond before that?
Nothing. Well, car goes on the filter, car.
Goes on the lift. Right? The car gets on the lift, you drain the oil out and usually we pull the filter off and crush it.
Yeah.
Yeah, yeah.
So I just kind of want to plan for that and want to be ready for that and anticipate that. Most new models have, some of the manufacturers even put out a list of new items that are coming out. So I want to go ahead and add that stuff into my inventory and start planning for it now.
Okay, what do you, what do you say to the parts manager out there that has, you know, a list of parts that they do not have, they cannot get and they got cars sitting.
So I'm going to that later on down my list.
Oh, okay. What's next on the list?
Next on the list are I want to use my ASR, my purchase discounts and my bolt purchases to kind of.
Anticipate these things because again, what is ASR?
Automatic stock replenishment parts lingo.
Sexy parts lingo. Believe.
Guest. Kind of cool here. So I'm just sitting in the Default idiosr.
My ASR.
My ASR is coming on with my ego.
Say it again, say it again.
Said no one ever.
So thinking about back orders, what's going to go on back order first? What's going to be removed for us first is those fast moving items. So I kind of want to plan for those. I want to do some bulk purchasing. I want to take advantage of the stock, of the stock order, bolt purchases, purchase discounts that the manufacturer offers and go ahead and add that stuff in and have a plan for that and build that inventory up so I don't get caught on the shortage part of it. All right, number three is very same thing that you were just talking about. I'm going to have to try some new places and I try to try something different. It can't be just the guy across the street. It's going to have to be some other different places in most cases. And maybe I'm speaking out of turn for the manufacturer, but if there's a part that's on back order and I can get it somewhere else, for example, let's say a car battery is not available from the manufacturer and I can prove that that car battery is not available, maybe they'll allow me to get it from somewhere else that it is available and take care of a customer. That's kind of the thing I want to think about too. In the end, if, if, if I'm a parts guy and I don't have the part I always think about, the customer is the one that's affected by it. Aside from everything else we've heard a customer and if the customer's car is down for something like a car battery or whatever, I'm hurting, I'm hurting the customer and I'm creating a bad experience on for them.
Yes.
Yeah. Two weeks.
That's 10 rides to work. It's 10 rides home from work. Like it's 20 things. Not including having to pick up their kids from anything. Like it's the most amazing inconvenience. That's the right way to look at it is from the customer angle.
And customers don't understand. They think that a battery is a simple thing and they think most things are simple. Right.
And they should. You would think, right?
Yeah, yeah.
So when you're, when you're talking about having other options, I, I kind of have an idea for this and it came to me when I was up in Washington where I grew up there by my grandfather's house and kind of on my way to my, my mother's house. Up there, there was a huge wrecking yard. And the guy who owned the wrecking yard was very good friends with my grandfather. Like, they would hang out and drink and they would go hunting together. And they were. It was part of my grandpa's circle of friends.
They oddly had a couple Chevy Citations and I had a Chevy Citation. And I would get parts off of that. He would tell. He would hand me tools and he would go, go get it. And if you get it off, you can have. Like he was, you know, because it was family or whatever, but he. He was a very successful entrepreneur owning wrecking yards. And they seem to have gone away. Yes, wrecking yards have gone away now. Same thing. And you know, my. Maybe my gift in this world is connecting dots, right? Like, I can connect dots in. In different places.
We.
We have a situation. We've had two people here in the office have their car stolen. Car thefts are way up the. What is it? The city of Chicago is suing Hyundai.
Yeah.
Yep.
Which is the, the funniest thing ever, right? They're suing Hyundai because their cars are getting stolen. Which. What's. What's a parallel analogy to that. Like you're suing a. A contractor because people are smoking crack in the house. Like, you can see the thought chapter.
McDonald's for you being fat.
So I think suing little. Little Debbie because I've ate those and it's made me unhealthy. It's the same thing.
Yeah. And so, like, you know, I'm. I'm kind of the. I'm a more conservative person when it comes to my politics.
And maybe. Maybe the idea of police, maybe I'm just old school and it doesn't work anymore. Maybe we should defund the police. Let's go with this. Let's get parts managers to band together. Let's go with this. And let's make friends with the car thieves and let's start our own wrecking yards. Let's focus on stealing new cars. We're going to have. We'll have all the parts.
Yes.
Let's go with the momentum. Instead of fighting the momentum. Let's go with crime. Crime is the answer.
Yes.
Right?
Yes.
And if we could get parts managers to join in. Forget it. We don't need cops. We'll start our own army.
Capitalism at its finest.
Yeah. Make up our own rules.
Like, they don't call it capitalism. It's racketeering.
Well.
Well, anymore, like, does not matter.
Yeah.
Call it what you want. I love. We.
We focus on the newer. The newer Models. So we have. But man, just think about. Just think about the in anymore. Like think about that. That. That wrecking yard that he had. That, you know, I don't know. Maybe it's like 20 acres. Right. Think about. We can go buy 40 acres somewhere off the grid. And the Internet opens the world to us. We could be shipping parts to Europe. We could ship everywhere. We don't need. We don't need to be in a city.
There's.
We just need FedEx.
Yeah. There's plenty of land available in Montana. Yeah. We could probably buy.
Maybe want to be a little more central. But somewhere out of. Somewhere in Dallas or somewhere next to a big airport and we're set. Like that's it.
Yeah.
So maybe not Dallas because they. The likelihood of them defunding the place is low. But here in California we should make. We can. We can be doing it for 10 years before anybody notice.
We probably have to get more northern to get land. Right. Or is there land close by or just in is.
There's parts of the desert.
Yeah.
Okay.
Is the desert good for a wrecking yard?
I think so.
As they keep everything dry.
Yeah.
We're going to be making so much money. We can build a dome in the desert.
Oh we'll call them bio.
We'll be the only ones that have the parts.
There we go.
Will own the world when it comes to parts.
And I could be the face of it. Like have my face on it and then the name of the place.
Will you put your face on the dome?
Yes.
Yeah, I definitely don't want my face goes.
Goes back to Cliff again.
Yeah.
He'S crafty.
Yeah.
Yeah.
Support crime.
Yeah. But that's right here. First it's a business plan for all the parts managers out there. It's an SDR and you can figure out a business plan to create.
My beliefs are just old school.
You know.
They don't work anymore for you to.
Get them out of the office.
That maybe two good example of it. But the word that I kept thinking of was ingenuity. And yeah, your example might be too good of an example. But like earlier we were talking about like old school parts guys and how some of the best parts guys that we worked with and some of their characteristics and I think a word that really comes to mind is ingenuity. Right. Like when you know as a tech over the years that's always one of the most frustrating things. Especially if you go to like aftermarket parts place where it's a minimum wage person. A thing you realize really Quick in dealing with those guys is if it's not on the screen, they can't help you. Like you have to know how to help them to walk them through it and stuff like that. And a good parts person, that ingenuity is just there. Right. And just a couple months ago there was something that. That, that came up. We were going through the whip at a store and this one, it was a Shelby Cobra Mustang Super Snake. Some like, you know.
Part that we thought was really hard to get because it was like this, you know, super rare car or whatever. So anyway, after, you know, just a little bit of investigating, it was an O ring that was on back order.
Right.
And you can get like an O ring kit, local parts, you know, so just. It was something like that. The card sat there forever and. Yeah. So I think that's a really huge one. Is. Is, you know, teaching. Teaching our parts people and text for that matter. A little ingenuity. Yeah, that's huge.
You know, there's nothing more heartbreaking than when a tech calls and finds the part.
Oh yeah.
Nothing more heartbreaking. Like that's a broken. That the tech cares more, you know, and usually the parts is. So now in my system with that hoagie, we would just put it out in our encrypted, you know, little system and then the thieves would go find that we'd have that O ring. I don't know, 12 hours.
Probably six or seven.
Quicker than a stock order.
We the kings of the dark web.
Yeah.
Our fill rate could be way higher.
Just think, think about that. So what do we got to pay that. What is that car worth to us?
Like if you. If you like sold it part by part.
Holy.
On the dollar too. Like someone steals it.
Oh yeah.
What do we pay them? Like five grand? That car is worth 150 grand when you start taking it apart.
Yeah.
Especially as time goes. Like we're patient. We got the dome in the desert. We can sit on some stuff. Eventually they're going to need a door panel. They're going to need something.
We're doing God's work.
Yeah.
And we just lobby the. The politicians here and they'll be in on it.
Their thing and throw some money at them.
Yeah.
Maybe donate part of the proceeds to the homeless or something.
So you could do that. You could start like a lobby group.
We could also build a dome for the homeless.
They could work in a good.
More. More chaos.
Yes.
I'm just going to. I'm going to guess they're not the best. They're not the most reliable source of labor.
But it's okay. They pull a couple parts.
We're gonna need to run our thing tight. We gotta get that stuff out to the parts departments quick. Like, our advantage in the marketplace is we can steal a car, break it down and get you the part, like, quicker than the factory can. They're still figuring it out. That's good.
Yeah.
There's some guy, Ford, still looking at the microfiche or whatever and wait, I.
Think you've already got it. There's some good stuff, man.
So that kind of ties in the number four a little bit. But the Internet was what I was going to say. It's. It's amazing to me how many stores I've gone into recently. And they say that parts on back order and you just do a quick search, whoever by part number and it pops up.
It's on Amazon.
And it's available on there. But it's amazing to me that we. We tend not to use stuff that's in front of us to find a part. What do you.
What is that in parts? That. And it's not everybody, but there you will run into the Dr. No. Or they can't do sometimes in a.
I think it's a control thing.
They have the. They have the.
It's like going to the dmv. Like, our policy is, yeah, I've got.
I've got the control.
Yeah. Control the world.
You know how it.
So let me ask you that. So how is the best way as a service manager if you're somebody that is really, you know, you have an idea of the part that you want, you're kind of doing that Internet thing. You search it and you find it. How do you approach that with a parts manager that say, hey, I found this part, you know, as like, I'm trying to help you as opposed to offending them and you know that you're going outside their purview to get a part? Because in my experience, sometime as a director, the parts. I was lucky.
I had a good.
I had good parts managers that I worked with. But I could also tell sometimes where it would be a little bit offensive if I tried to find something. So. So how do you handle that from.
A service when you're doing their job for them and then they're. They're mad. Right, because you fix the problem.
Correct.
So we kind of talked a little bit about something similar. It wasn't this case, but we talked about collaboration. I think it does have to become a collaboration where you're almost making it their Idea and getting them to buy into it. But you've got to get them to. There has to be a good relationship there. I think if the relationship's not already there, you got to establish relationship first and a good line of communication. Then all those other doors open up.
But it's very similar to the hall pass.
I was.
Good conversation. Right. It's very similar because it's like you got to establish a hall pass with the parts people. Like, hey, so when you, you just don't feel like calling, I'll call for you. And then.
Well, too far. You got to find out what's too.
Yeah. Like if it's, if it's another dealership, is that okay? Or if it's an independent, I think it's okay. If it's a wrecking yard, like, where's the line? Like, can I use veteran. Veteran minimum in the NFL versus highest paid quarterback. Like, where's the line? And then you function inside of that kind of, you know, agreement.
Yeah.
You don't want to blur the line.
There's some.
Yeah, no, you gotta.
Yeah.
But I think the first thing that starts with is having an open line of communication that's, that's built on. On trust with each other. It's all the same thing. Having a scale.
What's a 1 and a 10? Like how far am I able to go?
Yeah, yeah. Can I zoom in a pen and.
Shop labeled considered a 5 or a 6? Like how's my. How's my max range here?
I do. I would agree with you. I've been in those situations where, where you, you suggest something and say something and they get super offended by it. But you've already done all the legwork.
AC Delco makes an oil filter for a BMW.
That's right.
Mopar. You can buy a Mopar for a BMW.
Yeah.
Yeah.
Well, so last thing on my list is I want to build a network. When you're talking about back orders in those situations, as a parts manager, if I knew something was on backorder, it goes back to the control thing. I control the world. I've got the part. You don't. You know, you need me, I don't need you. So then I can make the price whatever I want to. Capitalism at its finest. Supply and demand. But I want to build a network of people that I know. That's one of the things that I think that we have a benefit on is the network that we have as coaches and going into stores.
Great.
That we, we have the edge. We know that's our competitive edge there. But I think if you can build a network of different places and different people.
Can't have enough insight.
Yes. Yeah. And it can be aftermarket sources and salvage yards and other dealers and other brands and all those things. You know, if you've got a guy that, that knows that that filter will work on that vehicle and you need it, like, who better to go to? I think often we, you know, not only do we build these silos inside the store, but we do that, you know, oh, I can't go outside of this area. You know, I can't call another state. But we can and we can build, build that, that connection and that friendships and, and all those things of that. So I think that that's the other. The other portion of it is, is having a network so that when things do go down, I'm not completely fearful because I have networks of other places that I can go to.
Great. So let's go through the list really quick.
One more.
Yes. So go through the list one more time. Number one, think beyond now. Number two, make use of bulk purchases and purchase discounts. Number three is I want to try new in different places. Number four, I'm going to have to use the Internet and do some searching out there. And then number five is I want to build a really good network of multiple different avenues.
It's great, great stuff.
You know, I could tell no matter what Grant says in this because you were looking at the camera. You did that.
You had good form.
Yeah, good form.
And yeah, really, you're natural when you're.
Yeah, I've got my makeup done before we came on just to highlight.
Girl looks good.
Yeah, you're an impressive guy.
That's great stuff. Well, thanks, everybody. We'll see you next time on Service Drive Revolution.
Thanks so much for watching this episode of Service Drive Revolution. We're uploading new stuff every day, so make sure you subscribe and click the bell icon so you don't miss out. If you have a question you'd like us to answer on the show, call 8333-ASK SDR and we'll answer your question on the show. That's 8333 Ask SDR. For special deals on our books and training, head over to offers.chriscollinsinc.com now that's offers.chriscollinsInc.com I'm Chris Collins and I'll see.
You in the next video.










