A short YouTube trailer-style monologue by Chris Collins focused on staffing strategies for service departments—specifically staffing for busy peaks rather than slow valleys—and the role of mentoring to build good habits. The speaker also calls out poor service practices (e.g., paging over an intercom) and ends with a subscription call-to-action.
I just. I'm screaming inside and I'm looking and I'm like, why do I care about this more than you? Yeah, right. Why do I care more about your customers than you do? A shop like that is the one that's still paging, like, over the intercom, right?
Service, please. What? What did they just say? On the next Chris Collins service, Drive Revolution.
The subject that we're going to talk about today is staffing for the Peaks and not the valleys. You want to taste it? I do want to taste it. Taste the blood. You want to taste the blood of a chicken, you taste the blood. All right.
That's some hooch right there.
I don't know if I taste blood, but I think my. My nose started bleeding when I drank it. Staffing for the peaks, not the Valleys. You're not going to mentor somebody into good habits by just drowning them. They have to establish habits, and then you can slowly turn up the volume, but you have to control the volume. Click the link to subscribe and automatically receive the show.
