A short clip from Chris Collins' Service Driver Revolution encouraging businesses to fully integrate and commit to mobile service as part of their business model. Collins emphasizes that mobile service must be actively offered and promoted (BDC, messaging) rather than treated as an experiment, and he provides call-to-action information for subscribing and contacting the show.
Offer it. Like, you got to make it a part of your business. Do you know how many. Back in the day when we started opening service departments on Saturdays or Sundays and there would be the, the manager that would open on Saturdays, he would only have one advisor and two texts there. He would only make four appointments. Like it was. It was never part of the plan and so it was never really part of the plan or the system and it didn't work. If you're going to have mobile service, you need to make it a part of the business model. The BDC needs to offer it. You need to tell everybody that you have need. It's like propaganda. You got to get it out there and you got to embrace it and you got to commit to it. It can't be a. Well, we'll see if it works. Because if it's a, we'll see if it works. It probably won't work. It's like people that say try, like I'm going to try to win the race. But really what they mean is the victory is not in the winning. The victory is in the fact that we have a tech on the participation. It's. I tried, right? Like, hey, I'm moving this weekend. Can you help me? Well, I'll try to help. Yeah. Well, you're not. Ends up, I'm going to move by myself. So your mobile service won't grow if the customers don't know.
Thanks so much for watching this clip of Service Driver Revolution. We're uploading new stuff every day, so make sure you subscribe and click the bell icon so you don't miss out. If you have a question you'd like us to answer on the show, call 8333-ASK SDR and we'll answer your question on the show. That's 8333-ASK SDR. For special deals on our books and training, head over to offers.chris collins inc.com that's offers.chriscollinsinc.com I'm Chris Collins and I'll see you.
Sam.
