Chris CollinsHelping Struggling Dealerships Build Profitable, High-Performing Service Departments | Automotive Coaching Expert | CEO

The Carlisle Technician Survey: PART 2 - Service Drive Revolution Episode #30 Trailer

27 Jan 2017 · 0 min

Watch on YouTube

0:29

This is an excerpt of a YouTube trailer for "Service Drive Revolution Episode #30" in which host Chris Collins introduces and teases highlights from two technician surveys—the "Callaway Golf Advisor and Tech Survey" and the "Carlisle Automotive Technician Survey." The speaker says they will hit highlights and revisit a prior segment, and closes this chunk with a brief "trust fall" anecdote illustrating conversational, informal framing rather than survey data in this excerpt.

Like at some point we have to look at this and say, this is what's happening, and we all got a bond together and go to work and try to fix it. On the next Chris Collins Service Drive Revolution.
What is this thing called? The Callaway Golf.
Callaway Golf Advisor and Tech Survey. Carlisle Automotive Technician Survey. Okay, so let me just hit some highlights from the survey and really go back and listen to the other one. Trust fall. Yeah, the trust fall.
Do you trust me? I go, I guess so. And they let me go, and I fall three stories down and I get caught by like 30 guys.
I love this stuff. Somebody can't explain where we're going. I'm out.
Okay. Back to the the stats. So like I said, we've been working on this a lot. And so there's an answer and there's a system. Click the link to subscribe and automatically receive the show. That's our leverage in the market, is that we don't waste people's time. Yeah.