Chris CollinsHelping Struggling Dealerships Build Profitable, High-Performing Service Departments | Automotive Coaching Expert | CEO

The Easiest Business in the World?

11 Jun 2026 · 1 min

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In this short monologue, the speaker argues that the service and parts departments of a car dealership constitute an exceptionally easy business model because they operate as a closed‑loop system. The sales department continuously feeds customers to the service side, so the only tasks required are opening the doors, answering the phone, and servicing those pre‑qualified customers. Consequently, there is virtually no need for marketing or active customer acquisition, unlike most other businesses that must spend the majority of their effort finding and attracting customers. The speaker emphasizes that this built‑in pipeline makes the dealership service operation a uniquely low‑effort, high‑certainty‑reduction venture.

Chapters

the end of the day, when, you know, when we talk about fixing other businesses, a service department and parts department in a car dealership is, is a closed-loop system. It's very easy. You, you don't have to do any marketing. All you really have to do is open up the doors, answer the phone, and take care of the people that the sales department has teed up for you. Like, you know, if you go and open a business today that isn't a service department, you have to go find customers. You, you're going to spend most of your time on marketing and finding customers. Not— you don't have customers just when you open up the door. Right? So it's a very, it's a,